Sales Force Automation (SFA) Software, Hardware, Services and Research Papers

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Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc.

September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.

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End-User Experience and Performance Management (EPM): The Key to Better ERP Results by Knoa Software

September 2008 - (Free Research) This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective.

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Software as a Service Dramatically Improves CRM Success by Oracle Corporation

August 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.

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When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies by Intacct

July 2008 - (Free Research) This paper by Ventana Research examines the challenges many growing companies face with their current Financial Management software applications, and how many are turning towards SaaS, on-demand software as an affordable, low-risk alternative.

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