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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.
May 2008 - (Free Research) This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower.
February 2008 - (Free Research) A key element and requirement for optimization is the ability to manage field resources. This essentially means that a service organization has to have access to qualified service personnel.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower.
February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Field Service Outsourcing and Channel Management Strategies by SERVICEPower.
February 2008 - (Free Research) Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fire & Security Success Story by SERVICEPower.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Rapid E-Learning: Maturing Technology Brings Balance and Possibilities by Adobe Systems, Inc.
March 2008 - (Free Research) Rapid e-learning tools have become more robust and are no longer considered a simplified tool for small to medium sized businesses. Learn how rapid e-learning can make a significant contribution to the training efforts in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate Business Performance Gains with Manufacturing Execution Systems by Visiprise
February 2008 - (Free Research) A Manufacturing Execution System (MES) is a dynamic information system that drives effective execution of manufacturing operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software
March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ITIL Version 3 and the IT Service Catalog by newScale (E-mail this company)
April 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems
February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor.
March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Field Service Productivity & Profitability with Mobile Automation Tools by Quest Solution
June 2008 - (Free Research) This white paper provides guidance to help you identify specific field service activities that would benefit from automation, presents use cases and ROI opportunities for automating various processes and explains what to look for in mobile computers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Cost-Justify Mobility Technology Investments in Route Accounting Organizations by Quest Solution
June 2008 - (Free Research) To see the true value of route automation, businesses need to look beyond the route, which the Zebra Business Value map in conjunction with the sample questions provided in this guide will help you do.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tableau Customer Case Study by Tableau Software.
August 2008 - (Free Research) While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America’s were discouraged by the complexity and cost of the BI solutions available, so to overcome with it they deployed Tableau Desktop solution.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Bowen & Groves Honored in Fifth Annual International Business Awards(SM) by Bowen & Groves
July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated Sales Order Processing for Order-to-Cash Performance with SAP® Solutions by Esker Inc.
July 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders as well as the outcomes of automated sales order processing-including time, labor and cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The True Value of Learning by SkillSoft Corporation
August 2008 - (Free Research) This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ROI and Reduce Costs with Incentive Compensation System by AcTEK
April 2008 - (Free Research) This document provides insurance carriers with an overview of expected Return on Investment to be gained from deploying the ACom3 Commission and Incentive Compensation system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The BI Survey 7: Summary by BOARD
June 2008 - (Free Research) The BI Survey provides a detailed quantitative analysis of why customers buy BI tools, what they use them for, how successful they are and why they eventually abandon them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

QlikView for SAP by QlikTech Inc.
August 2008 - (Free Research) Using QlikView, companies complement their centralized SAP reporting capabilities with instant user-driven visibility into business processes, allowing SAP-based decision making at the speed of business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Client LifeCycle demo by FrontRange Solutions Inc
July 2008 - (Free Research) Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions.
The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels. 
(SERVICE)GO TO DETAILED REPORT

Fiserv Helps Automobile Insurance Company Combine Two Legacy Systems to Centralize Claims Processing by Fiserv Insurance Solutions.
April 2008 - (Free Research) One of the biggest issues facing Unitrin Specialty a few years ago was the prospect of merging the operations of two existing business units. The two legacy systems were incompatible and supported significantly different processes. Unitrin was very han…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing BPM Technology: Build, Buy or Wait by Metastorm
February 2008 - (Free Research) BPM enables companies to enforce the use of best practices and improve the real-time sharing of critical decision-making business information, allowing people to make better decisions quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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