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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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AT&T Business Continuity Survey: 2008 by AT&T Corp
September 2008 - (Free Research) The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy.
(WHITE PAPER) GO TO WHITE PAPER

Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities by BlackBerry
April 2008 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service Level Management: On the Level by Nimsoft, Inc.
August 2008 - (Free Research) This paper explains an evolutionary approach to Service Level Management (SLM) that enables organizations at any stage of IT development to successfully implement SLM and begin contributing more to the business bottom line.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Most Organizations Miss User Response Monitoring - and What to Do about It by Nimsoft, Inc.
August 2008 - (Free Research) This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Four Steps to Successfully Transition From Network Systems Management Suites by CITTIO
October 2008 - (Free Research) Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite deployment. Read on and join the growing list of companies who've retired their mega-suite.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast- Getting started with IT Process automation by BMC Software, Inc
September 2008 - (Free Research) In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Creating a Green Data Center to Help Reduce Energy Costs and Gain a Competitive Advantage by IBM
October 2008 - (Free Research) The data center is often the engine that drives the growth of the enterprise, and energy efficiency is the key.
(WEBCAST) GO TO WEBCAST

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc.
September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Chapter 3: Controlling Access for File Server Compliance by Websense, Inc.
September 2008 - (Free Research) This white paper details the tools and log management systems essential for protecting file servers in a Windows environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Software: A Green Strategy for Your Entire Organization by IBM
October 2008 - (Free Research) This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance.
(WHITE PAPER) GO TO WHITE PAPER

Opalis Announces New Release, OEM Partnership with CA by Opalis Software, Inc.
June 2008 - (Free Research) This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Process Automation - Increase IT Effectiveness and Efficiency by Opalis Software, Inc.
June 2008 - (Free Research) This guide examines IT processes and the steps organizations take to turn the dream of IT Process Automation into a much-anticipated reality. It also discusses how to increase IT effectiveness and efficiency through ITPA.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc.
June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Extend Workflow and Automation - Taking Process Automation to the Limit by Opalis Software, Inc.
June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Service Delivery: From Basic Automation through to Managed Services by N-able Technologies
September 2008 - (Free Research) This paper examines the changing IT services market and why IT service providers need to improve the way they do business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video White Paper: Xeon® is Changing Virtual Data Centers by Intel Corporation
July 2008 - (Free Research) This webcast discusses the data center benefits Intel IT is deriving from the Intel Xeon processor 7300 series.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Web Services Technologies in Enterprise IT Management by Intel Corporation
February 2008 - (Free Research) Build an automated, end-to-end manageability framework that can be easily designed using emerging IT management standards. Read this white paper for more on how to create an effective framework that maps directly to business rules.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Initiating Your Virtualization Project by IBM
August 2008 - (Free Research) In this presentation, virtualization expert Barb Goldworm provides an in-depth introduction to virtualization, showing how and where virtual technology can add value to IT infrastructure.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Sybase PowerDesigner 15.0 by Sybase, Inc.
March 2008 - (Free Research) The industry leading data modeling tool and an enterprise modeling and design solution, PowerDesigner, helps implement effective enterprise architecture and brings powerful models to create and manage your IT infrastructure.
(DEMO) VIEW ABSTRACT | GO TO DEMO

E-Guide: Expert Tips on What PCI Version 1.2 Will Mean to Your Organization by Tripwire, Inc.
October 2008 - (Free Research) This E-Guide discusses the enhancements that will be introduced in PCI version 1.2 and how your company will benefit from these changes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft SharePoint and the Long Tail of Computing by Vorsite Corporation
October 2008 - (Free Research) Read this white paper and learn to leverage your investments in advanced content management systems and meet your enterprise content management objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Consolidation in Government Agencies: Best Practices and Lessons Learned by Juniper Networks, Inc.
September 2008 - (Free Research) In this webcast, John Edgar, manager of the U.S. Postal Service's Network Operations Business Solutions portfolio, discusses the agency's success with data consolidation.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Configuration Control: Helping the Financial Services Industry Stay Compliant by Tripwire, Inc.
August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centennial Discovery 2007 by FrontRange Solutions Inc
September 2008 - (Free Research) Centennial Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more effectively plan, manage and report on various IT operational disciplines.
(DEMO) VIEW ABSTRACT | GO TO DEMO

IT Innovation without Breaking the Bank by FrontRange Solutions Inc
July 2008 - (Free Research) This webcast discusses how IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible. It also explains why generic IT processes are no longer effective.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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