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Treating 11 Million Customers as Individuals: How Nationwide Building Society Made Customer Relationship Management Deliver Returns by Portrait Software December 2009 - (Free Research) Nationwide needed an IT system that could support customer care across its customer-facing channels, including call centers, branches and Internet. Read this case study and see how Nationwide maximized the value of its customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Change Director for SQL Server - Automated SQL Server Change Management by Quest Software Change Director for SQL Server provides a powerful automated solution to manage changes to SQL Server databases. It gives DBAs the means to control changes made to their SQL Server databases and make the change processes transparent and manageable.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Extending Infrastructures: Embracing Software Architectures by CA August 2008 - (Free Research) This paper discusses how CA's continuous investments have enhanced and modernized CA IDMS; how enterprises can leverage CA IDMS' performance and availability advantages in innovative software projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Document-Centric Process Automation - Meeting the Challenge: Making Documents and Processes Work Together by SpringCM April 2008 - (Free Research) This report reviews the challenges of marrying document management with process automation and illustrates the importance of a document-centric process automation (DCPA) approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Avoid IT Equipment Overheating--in Winter by MovinCool December 2008 - (Free Research) Today, many businesses face a new challenge that may take them by surprise: How to keep the IT equipment in their server or telecom closet cool during cold-weather months, when the rest of the building is heated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Protection solutions tour by Iron Mountain Digital June 2008 - (Free Research) Does data security keep you up at night? Learn about a solution you can use, as legendary British comic, John Cleese gives a quick outline on the features of an efficient new data protection solution. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The Reality Facing the Mainframe World by Acxiom Corporation December 2008 - (Free Research) The mainframe is alive and processing. As a mainframe executive, various solutions are available to help address your challenges and meet the needs of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Test your Compliance know-how by SearchCompliance.com November 2008 - (Free Research) What is your compliance know-how? Take this quiz and find out. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contract Management Proposal Management Marketing Asset Management for Salesforce.com by SpringCM November 2008 - (Free Research) The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS by SpringCM November 2008 - (Free Research) Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improve Business Critical Application Performance on the WAN with Automated Monitoring and Reporting Technology by IPANEMA TECHNOLOGIES July 2008 - (Free Research) This Videocast focuses on application performance technology that automates the application monitoring and reporting process. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Web-Enabling Notes Applications by TeamStudio December 2008 - (Free Research) Web-enabling a Lotus Notes application presents challenges to developers of all abilities. What can you do to make this process as efficient as possible while minimizing risk? This webcast explains it. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Second Generation Application Delivery by NetQoS, Inc. December 2008 - (Free Research) In this document, based on a NetQoS/TechTarget webcast, Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical & Prudent Data Integration: A Trusted Advisor Approach by Hummingbird, The Open Text Connectivity Solutions Group October 2008 - (Free Research) For more than a decade, Hummingbird has been delivering data integration solutions to companies worldwide. This document shows the value that Hummingbird's Genio offers its users, drawing on scenarios that demonstrate its significance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. Learn more about it in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Accounts Payable: How to Streamline Every Important Aspect of Your AP Operation by SpringCM June 2008 - (Free Research) In today's global competitive and tough economic circumstances, every organization needs to lower its operating costs and to streamline its operations the best way is to create an efficient accounts payable (AP) operation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring Return on Business Intelligence Investment. by Acxiom Corporation September 2008 - (Free Research) This paper examines business intelligence from the point of view of a maturing analytical organization that creates economic value from its activities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enable a Flexible, Efficient IT Infrastructure: Virtualization with Logical Domains and Sun Coolthreads™ Servers by Insight and Sun Microsystems, Inc June 2008 - (Free Research) Read this white paper to learn about a virtualization strategy that can help you achieve a lower total cost of ownership and a higher return on investment for compute assets. You'll also receive tips to avoid server sprawl and control energy use. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transform Your Data Center Into An Energy-Efficient Operation by Insight and Sun Microsystems, Inc June 2008 - (Free Research) Data center growth has led to sprawling server, storage, and supporting infrastructure. This white paper describes how to achieve better utilization and more eco-efficient systems energy-efficient systems with virtualization technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidate Applications Through Virtualization with Sun x64 Servers by Insight and Sun Microsystems, Inc June 2008 - (Free Research) Today's IT shops are challenged to reduce expenses, raise availability levels, and increase energy efficiency without any extra resources. Learn how virtualization can flatten architectural layers and enable geographic replication and disaster recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP via SaaS in the midmarket by SAP America Inc September 2008 - (Free Research) In this podcast Simon Jacobson, Senior Research Analyst, AMR Research, examines how global manufacturers apply IT to their processes as part of their ongoing evolution toward becoming demand-driven manufacturer. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Enterprise Business Process Management and Expert Case Study by Accenture December 2008 - (Free Research) This paper explains about how Bob Shallow uses Enterprise Business Process Management for NMHG to significantly reduce the number of "Core" systems company-wide by replacing systems with "large" ERP, SRM & PLM System. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Re-architecting Your Virtual Environment: Analysis tools and platform decisions by Insight and Sun Microsystems, Inc August 2008 - (Free Research) Chris Wolf talks about the tools that are used to increase virtual server performance. Later, virtualization platform decision points are covered with emphasis on OS and application compatibility and support, high availability, automation and management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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