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Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Key Questions for Assessing Backup and Recovery Solutions by i365, A Seagate Company February 04, 2010 - (Free Research) When you lose data, the only thing that really counts is your ability to restore your systems and data in a timely manner. What level of confidence do you have in your current solution? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine Applications Manager 9.2 by ManageEngine July 13, 2010 - (Free Research) ManageEngine Applications Manager is an availability and performance monitoring software that helps IT Operations and Application Support to ensure high uptime for their business applications in production. (DEMO) VIEW ABSTRACT | GO TO DEMO

Implementing Energy Efficient Data Centers by APC by Schneider Electric December 2006 - (Free Research) Electricity usage costs have become an increasing fraction of the total cost of running a data centers. This paper explains how achieve electricity savings and provides examples of methods that can greatly reduce electrical power consumption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complying with regulations abroad: How some are adapting to Brazil's Nota Fiscal Electronica (NF-e) by Crossgate February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Boeing soars to new levels:  Improved Application Availability, and Customer Satisfaction and Business Alignment by Hewlett-Packard Company June 2010 - (Free Research) This webinar explains how organizations can reduce service disruptions and improve IT management through application and performance monitoring.  Discover tools that can be leveraged to lower infrastructure costs while delivering other business benefits.    (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management by newScale, Inc. May 2010 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine OpManager 8.5 by ManageEngine July 2010 - (Free Research) OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ManageEngine Password Manager Pro by ManageEngine July 2010 - (Free Research) Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises. (DEMO) VIEW ABSTRACT | GO TO DEMO

Optimizing Global Financial Operations with E-Invoicing by Crossgate April 2010 - (Free Research) Paper invoices have been at the core of financial transactions for a long time but manual operations often slow down success and growth. This paper discusses the challenges of inefficient financial supply chains, transitioning away from manual financial transactions, and the benefits of implementing an e-invoicing solution with global customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ignore ASP.NET MVC at your own peril by Syncfusion, Inc. June 2010 - (Free Research) Considering a move to ASP.NET MVC? Using real code examples, this white paper provides a side-by-side comparison of Web Forms vs. MVC. This white paper analyzes key considerations such as: UI code and business logic, Ajax and the server-side lifecycle, JQuery & client-side scripting, and performance issues and browser compatibility issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc February 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services. (WHITE PAPER) GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation by CA December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP webcast featuring Gartner - Application Management in 2010: how to manage your internal and cloud applications by Hewlett-Packard Company July 2010 - (Free Research) Watch and learn from the experts at featured analyst firm, Gartner Inc. and HP on solutions that allow IT organizations to detect, prioritize, isolate, diagnose, repair, and prevent problems before users and the business are impacted. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-mail Archiving: Preserving End-to-End Chain of Custody by Hewlett-Packard Company - Information Management June 2010 - (Free Research)  Why is the architecture of your e-mail archiving solution so important? Listen to this three part series of short videos featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. (VIDEO) VIEW ABSTRACT | GO TO

Making Sense of the Wireless World - BlackBerry for Wireless LAN by BlackBerry January 2005 - (Free Research) This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Hidden World of PDF Accessibility by Xenos Group Inc. June 2010 - (Free Research) Online accessibility for the visually impaired is quickly becoming an integral part of many organizations’ customer satisfaction agendas. With PDF accessibility, enterprises with large statement requirements can ensure accessibility for the planning process for their ePresentment strategy, in particular PDF documents for statement and billing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: How to Select the Right Call Center Technology by Contactual, Inc. June 2010 - (Free Research) What’s the best way to determine short and long term call center technology requirements? Should you consider outsourcing or using SaaS deployment options? How can you incorporate Web 2.0, social media and mobile technologies into your call center? This e-book on selecting call center technology will help you answer these questions and more! (EBOOK) VIEW ABSTRACT | GO TO

Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel June 2009 - (Free Research) Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Data Domain Boost software Whiteboard Video by EMC June 2010 - (Free Research) Bill Roth, Technical Product Marketing Manager at EMC, details how EMC Data Domain Boost software integrates with enterprise backup software and distributes parts of the Data Domain deduplication process, significantly increasing throughput and simplifying management. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Compleo for SAP - Production Report Bursting, Routing and Automation. Easily use Email, PDF, Excel or XML by Symtrax Corporation July 2010 - (Free Research) Join our free 30 minute webinar and learn how Compleo for SAP reformats background reports (systems reports and background jobs) directly from within the SAP spool file or output device system. Compleo for SAP converts spool files into PC Formats such as excel PDF and XML. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

What Aren't People Telling You about Governance, Risk and Compliance? by ASG Software Solutions July 2010 - (Free Research) Governance, Compliance and Risk has a variety of different meanings, depending on your point of view. It is up to you and your organization to determine how best to implement a GRC framework. But when you do, remember that the management of your enterprise content needs to work in conjunction with the GRC framework. Read on to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 10 Things You'll Save with ECM by Perceptive Software July 2010 - (Free Research) Explore the proven impact of enterprise content management (ECM) software technology and discover your potential for greater business success. Read this paper to learn about the top 10 things you’ll save with ECM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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