Insurance Agency Automation | Contact Center Management | Customer Service (General) | Call Center Management | Customer Experience Management (CEM) | Electronic Medical Records (EMR) | Knowledge Base Management | Customer Relationship Management (CRM) | Customer Interaction Management | Brokerage Office Automation

Search Results		1 - 25 of 500 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

7 Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 17, 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

For Everything You Need and Expect in a Health Claims Management System...GET THE FACTS by Ebix Health, Inc. April 2008 - (Free Research) FACTS® gives you the most comprehensive line of fully automated and integrated, advanced technologies for expert management of your business. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Agent-less Architecture - Beyond Simple Systems Monitoring by Hewlett-Packard Company March 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face.  Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtualization on Scale-up Hardware: Red Hat Virtualization on HP ProLiant servers powered by AMD Opteron processors by Red Hat, HP, and AMD March 2010 - (Free Research) Get more utilization from your data center by consolidating with Red Hat Enterprise Virtualization on HP’s powerhouse ProLiant DL785 G6 servers. Discover how by consolidating hundreds of virtual machines onto one server, with no increase in licensing costs, can minimize power consumption and maximize return on investment with less risk. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Business of Sustainability: Information Technology as a Catalyst for Short and Long-Term Profitability by SAP America, Inc. June 2009 - (Free Research) Read how SAP software can help your company manage risks and exploit operational and business opportunities regarding social, environmental, and economic sustainability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: SMB Server School - Considerations for Integrating Windows Server into a Virtual Environment by Dell, Inc. and Intel March 2010 - (Free Research) This transcript explores the virtualization benefits of implementing Windows Server 2008 R2 in your organization. Receive best practices on how to effectively integrate R2 into your current infrastructure. Discover how this integration can enable your organization to increase the performance and reliability of its virtualized environment. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Breaking Down the Barriers to Business by Sage (UK) Limited March 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine* March 2010: Backups Apps Add Missing Pieces by SearchStorage.com March 2010 - (Free Research) Your backup application looks a lot different than it did a few years ago. In the March edition of Storage Magazine, see what new capabilities are being built in by backup vendors plus other storage related articles. (EBOOK) VIEW ABSTRACT | GO TO

Food Safety & Traceability by SAP America, Inc. March 2010 - (Free Research) The focus of this paper will be in helping organizations understand how the Best-in-Class are reducing the impact of food safety incidents; ultimately decreasing the number of product recalls and improving the customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in the Midmarket 2009 by SAP America, Inc. March 2010 - (Free Research) Faced with increasing complexity, Best-in-Class mid-size companies look to ERP solutions to drive more value by standardizing, streamlining, and automating business processes while providing the visibility they need to make well-informed decisions quickly and efficiently. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing a Growing Threat: An Executive’s Guide to Web Application Security by IBM December 2007 - (Free Research) Cyber-criminals are leveraging relatively simple application exploits to gain access to sensitive information for fun and profit. It’s more important than ever to implement secure application strategies to effectively protect your business. Read this guide to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript:  A Pragmatic Approach to Managing the Cloud by Zenoss Inc. March 2010 - (Free Research) In this presentation transcript, learn about top cloud management issues and how to overcome them. Discover the differences between managing public and private clouds and find out how to handle user accessibility issues and application conflicts with leading cloud platforms. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Desktop Virtualization: An Expert Guide to the Benefits and Challenges by Dell, Inc. and Intel September 2009 - (Free Research) In this expert E-Guide, brought to you by SearchEnterpriseDesktop.com and Dell, you will gain insight into the top reasons to deploy virtual desktops in your organization. (EGUIDE) VIEW ABSTRACT | GO TO

Optimize SAP NetWeaver BW Systems with Nearline Storage: Efficient Information Lifecycle Management to Maximize Performance and Lower Costs by Dolphin Corporation March 2010 - (Free Research) Rising data and query volumes take a toll on data warehouse hardware, software and administration. To maintain service levels, IT must perform constant tweaking or commit more of the IT budget to adding more storage. Read this paper to find out how SAP NetWeaver BW optimizes for both cost and performance, while reducing the administrative load. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Things You Need to Know about Virtualization by DataCore Software Corporation November 2009 - (Free Research) Thinking of making the move to “total enterprise virtualization?" Here are some interesting points of view about virtualization you should know coming from the vantage point of a storage virtualization pioneer, DataCore Software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is It Time for a New ERP System? Five Drivers of Change by ePartners March 2010 - (Free Research) This white paper discusses the Five Drivers of Change which cause organizations to consider a new ERP. If you decide to keep your current system you risk falling behind technologically and functionally. There are consequences for not keeping up to date as well. This white paper will help you consider your options. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc. March 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Guide: Expert Analysis of Virtual Desktop Deployment by SHI International Corporation March 2010 - (Free Research) While developing a virtual desktop environment isn't an easy feat, there are many reasons why it's worth the effort. This expert e-guide discusses the various benefits associated with a virtual desktop deployment. Discover why many of today’s enterprises are ready for VDI and explore the common pain points addressed by virtual desktops. (EGUIDE) VIEW ABSTRACT | GO TO

Comparing the Total Cost of Ownership of Business Intelligence Solutions: How SaaS BI Can Reduce TCO by 70% versus Traditional and Open Source BI by Birst March 2010 - (Free Research) BI solutions provide organizations with the insight required to make critical business decisions. This paper outlines how Software-as-a-Service (SaaS) BI outperforms traditional and open source BI solutions by offering greater TCO advantages via automation, easier integration and lower staffing costs thus enabling faster, easier BI deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold v14.1 with Plug-ins – Free 30 day Trial! by Ipswitch WhatsUp Gold January 2010 - (Free Research) WhatsUp Gold enables Network Managers with the ability to maintain and troubleshoot the existing network, ensure business critical application availability, resolve user helpdesk tickets and evaluate, test and roll out new applications and services. Download this 30 day free trial! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Next-Generation Disaster Recovery and Availability Technologies for IBM Power Systems by Vision Solutions September 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Data at the Source: A Guide to Oracle Database Security  by Oracle Corporation January 2010 - (Free Research) This white paper outlines today’s challenges and Oracle’s solutions, including Encryption and Masking, Advanced Security, Secure Backup, and Data Masking Pack, Access and Authorization, Vault and Label Security, Auditing and Monitoring and Management pack. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows 7 Professional Readiness Assessment FAQ by Dell, Inc. and Microsoft Windows 7 December 2009 - (Free Research) In this FAQ you'll learn about Dell's Windows 7 Professional Readiness Assessment (W7RA). W7RA is a gap analysis of a customer’s ability to migrate to Windows 7 in a given timeframe. Your migration project is evaluated in terms of Dell's Best Practices learned from internal and customer Windows 7 migration projects. (DATA SHEET) VIEW ABSTRACT | GO TO

eGuide: SOA Implementation by Rocket Gang, Inc. January 2010 - (Free Research) Service-Oriented architecture (SOA) allows organizations to quickly and efficiently respond to changes in the business environment and to leverage such change for competitive advantage. The SearchSOA.com Pocket E-Guide: SOA Implementation features expert insight into the key areas critical to the successful planning and implementation of an SOA. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Secure at the Source: Implementing Source Code Vulnerability Testing in the Software Development Life Cycle by IBM December 2009 - (Free Research) Secure software starts in development.  A defect-- quality flaws or security vulnerabilities-- caught early in the production cycle costs far less to fix than when caught later in production. How do you ensure that security standards are met as part of your quality measures?  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.