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The New Microsoft IT Pro Certifications and Exams by Global Knowledge December 2008 - (Free Research) The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Service Management: What It Is and Why You Should Care by Global Knowledge December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority by IBM February 2009 - (Free Research) The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Return on Investment of Open Source Data Integration by Talend July 2008 - (Free Research) This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

#1 Network Contender: Dare to Compare and D-Link Will Prove Itself by D-Link June 2010 - (Free Research) D-Link has proven itself as a network vendor devoted to engineering innovative products that interoperate seamlessly based on standards while leading in energy conservation, self-healing and other design attributes that lower total cost of ownership. Read this newsletter to learn more about integrating D-Link as a second network vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Software Assurance Benefits Overview by HP and Microsoft June 2010 - (Free Research) Access valuable resources at each stage of the software lifecycle! Software Assurance offers a broad range of benefits in oneprogram, combining the latest Microsoft software with aroundthe-clock phone support, partner services, training and ITtools that can help your organization deploy, manage andmigrate Microsoft software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Police Academy of the Netherlands Utilizes DocAve® to Replicate and Protect Mission Critical SharePoint® Data by AvePoint, Inc. February 2010 - (Free Research) The IT administrators of the Police Academy of the Netherlands demanded a data protection solution that delivered granular, item-level backup and restore capabilities. In their search, they came to DocAve's Backup and Recovery solution as well as their Replicator solution to meet their backup and data protection needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: How to Select the Right Call Center Technology by Contactual, Inc. June 2010 - (Free Research) What’s the best way to determine short and long term call center technology requirements? Should you consider outsourcing or using SaaS deployment options? How can you incorporate Web 2.0, social media and mobile technologies into your call center? This e-book on selecting call center technology will help you answer these questions and more! (EBOOK) VIEW ABSTRACT | GO TO

Ten Ways Hackers Breach Security by Global Knowledge January 2007 - (Free Research) Hacking, cracking, and cyber crimes can wreak havoc on an organization. This white paper discusses ten common methods hackers use to breach your existing security, and what you can do to protect yourself. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Economist: In search of clarity - Unraveling the complexities of executive decision-making by SAP America, Inc. September 2007 - (Free Research) Decision-making by companies has enormous room to improve both in terms of efficiency and quality; it will have to for companies to keep pace in an increasingly competitive global business environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for PST File Elimination by Iron Mountain October 2008 - (Free Research) This paper reviews Mimosa NearPoint for Microsoft Exchange, a disk-based data management solution which optimizes the storage capabilities of Microsoft Exchange Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Mobile Devices on Planes, Trains and Automobiles by ESET May 2010 - (Free Research) When traveling with mobile devices, it is extremely important to protect valuable information that could be used against you. This podcast discusses various ways to protect your data that you might have not previously considered. Listen now to learn more about eliminating potential risks when traveling. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Next-Generation Disaster Recovery and Availability Technologies for Midrange Computer Systems by Vision Solutions September 2009 - (Free Research) This white paper reviews the technology spectrum available for IBM i and AIX environments, including the latest, next-generation solutions, with a goal of preparing IT professionals to evaluate and adopt those most effective and appropriate for their organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From Project Management to Project and Portfolio Management - Why the New Process Needs More Than Microsoft Excel by CA Technologies. November 2008 - (Free Research) This paper provides an overview of PPM and an argument as to why spreadsheets and traditional project management tools cannot help to deliver the benefits of PPM and why specialized PPM systems offer vast advantages over the other methods. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Major Considerations for Deploying a Thinly Provisioned Storage Solution by 3PAR November 2007 - (Free Research) IDC believes that thin provisioning is a powerful enabling technology with significant benefits to offer storage administrators looking for higher levels of storage efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Storage Solutions Guide for Microsoft Hyper-V by Dell and Microsoft December 2008 - (Free Research) This guide primarily focused on storage arrays based on their support for key virtualization features, such as high availability and virtual machine migration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citrix XenClient by Citrix May 2010 - (Free Research) Desktop virtualization is delivering significant benefits. User flexibility, desktop management cost reduction, and enhanced data security and access control. Now, Citrix XenClient extends all the benefits of desktop virtualization to laptop users.     (PRODUCT DEMO) GO TO

Business Agility Revealed: How IT can Enable Business Change with Application Lifecycle Management by Hewlett-Packard Company March 2010 - (Free Research) To truly enable business change, IT managers must examine their approach to planning, developing, deploying, and operating software applications. Read this white paper and learn the challenges of application modernization and how application lifecycle management can help your organization change with the times. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Explore Your Business at the Speed of Thought by SAP America, Inc. February 2010 - (Free Research) This paper explores the problems of bringing BI to everyone in the enterprise without heavily relying on IT, and presents a solution for this very problem. Read on to learn how SAP® BusinessObjects™ Explorer solution will solve your BI visibility problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simple Ways to Get the Most from Your Blade Environment by HP and Intel December 2008 - (Free Research) Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information and Analytics: Enabling Business Optimization by IBM April 2010 - (Free Research) Read this paper for an examination of the portfolio of offerings IBM has constructed to help its customers gain competitive advantage from their data by creating an information agenda, building an information platform and applying business analytics. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine OpManager 8.5 by ManageEngine July 2010 - (Free Research) OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

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