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Delivering Customer Service via the Contact Center and the Web by Microsoft
September 01, 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.
Oracle ONE: Ensuring Information Security by Oracle Corporation
February 12, 2010 - (Free Research) Read this e-book and learn about Oracle automated processes that protect important business information from theft or loss whilst improving efficiency, allowing midsize organisations to actually turn compliance to their advantage.
EtherScope Analyzer by Fluke Networks
November 04, 2009 - (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click "View Now" to request your free trial.
Introducing Blackberry Provisioning System v4.4 by BlackBerry
January 07, 2009 - (Free Research) In the webcast you will also learn how BlackBerry® Provisioning System is used to assign BlackBerry services to BlackBerry smartphones and activate BlackBerry services for BlackBerry smartphones.
ITIL for the Real World by Numara Software
January 06, 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
A Case to Optimize by CDW Corporation
September 08, 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications.
MKS X/Server v 8.5 - High-Performance, Transparent PC X Server by MKS, Inc. - Interoperability Division
June 2009 - (Free Research) This world of PC/UNIX system integration demands a product available for the newest PC architectures and is easy to use and easy to manage. Applications normally available on expensive UNIX workstations can be readily accessed from enterprise desktops.
MKS Toolkit for Developers v9.2p2 by MKS, Inc. - Interoperability Division
June 2009 - (Free Research) MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments.
CORE IMPACT Pro V10 by Core Security Technologies
December 2009 - (Free Research) Please join Core Security for a live demonstration of CORE IMPACT Pro, the most comprehensive product for performing security assurance testing on an organization’s network systems, endpoint systems, end users and web applications.
Are Your Business Critical Systems Capable of Scaling to Match Increased Demand? by Red Hat
January 2010 - (Free Research) Carnation auto needed to establish a centralized IT system that would consolidate information across the entire Indian automobile industry landscape to provide their customers with a wide array of services. Read this case study to see how they used applications in the SAP Business Suite on Enterprise Linux to help them.
Unveiling the Security Illusion: The Need for Active Network Forensics by Solera Networks
February 2010 - (Free Research) Read this paper to learn the most dangerous threats are those that are already inside the network. Whether they’re compromised systems or renegade users, left unchecked, the damage potential of these threats can quickly escalate, since once inside they can do nearly anything they want.
Role Based Access Governance and HIPAA Compliance: A Pragmatic Approach by Aveksa
July 2009 - (Free Research) Forward thinking organizations should use the passage of HITECH as an opportunity to take a more risk oriented approach by implementing an access governance framework and modernizing patient information in electronic health records (EHR). Read on to learn about utilizing role based access governance to proactively insure HIPAA compliance.
FACTS® Web by Ebix Health, Inc.
January 2001 - (Free Research) FACTS®Web facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.
High Availability and Clustering with GlassFish Enterprise Service Bus (ESB) by Sun Microsystems, Inc.
December 2009 - (Free Research) GlassFish Enterprise Service Bus (ESB) is Sun Microsystem's lightweight and agile integration product suite for services-based and composite application development. This whitepaper details a reference architecture for a very typical deployment solution based on a real-world scenario.
Effective Data Quality Program Management: Tips and Advice by DataFlux Corporation
January 2010 - (Free Research) In this 12 minute podcast, get expert advice for successfully leading data quality management initiatives. Find out more about data quality program planning, required skill sets and common challenges.
ESET NOD32 Antivirus 4 Trial by ESET
November 2009 - (Free Research) Enjoy Fast, Effective, and Easy to use Internet Security. Receive a FREE Trial of a fully integrated security solution which includes Antivirus and Antispyware all managed through Remote Administrator. Click "View Now" to request a complimentary ESET NOD32 Antivirus 4 Business Edition.
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