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Optimize your sales performance in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Attend this webcast to see Microsoft Dynamics CRM Online in action (including integration to Microsoft Business Productivity Online Services), and learn about customers who have used the solution to address areas such as Microsoft Office Outlook integration for e-mails, lead routing and qualification, and more. (VIDEO) VIEW ABSTRACT | GO TO

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 05, 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Business Process Management Today: Putting theory into practice by ebizQ August 2010 - (Free Research) In this special issue, SearchSOA looks at elements that drive the fervent interest in BPM today, with a special focus on the problems teams run into when they convert theory into practice. Read about workflow do’s and don’ts, BAM strategies, and CEP implementation challenges in this first edition of SearchSOA’s BPM quarterly. (EZINE) VIEW ABSTRACT | GO TO

The Enterprise Resource Planning (ERP) Selection Process Survival Guide by Consona Corporation August 2010 - (Free Research) This guide provides an overview of the steps for conducting an effective and successful ERP solution evaluation. The process can be challenging because of the level of detail that must be addressed, ensuring that key steps are not overlooked. Read on to learn what your organization needs to do if they want to choose a successful ERP solution. (EGUIDE) VIEW ABSTRACT | GO TO

Strategic Value With Trade Promotion Management: A Closed-Loop Process for Quick Wins and Profitable Growth by SAP America, Inc. September 2010 - (Free Research) This paper presents the situation of N-Hair, a fictional high-end hair-care products company that is now expanding into channels in broader consumer markets. Read this paper to learn how the firm has positioned itself well for long-term success as it preserved its brand image with SAP software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc. April 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint E-Zine Volume 20: Mastering Workflow Reports in SharePoint 2010 by SearchWinIT August 2010 - (Free Research) Workflows can be a useful tool in most organizations. But it takes proper oversight to ensure that participants use them correctly. Find out how SharePoint 2010 can ease the process with improved reporting capabilities and built-in monitoring. (EZINE) VIEW ABSTRACT | GO TO

Mobilizing CRM for the salesforce on the go by Sybase, Inc. March 2010 - (Free Research) Mobilizing CRM systems automates sales processes, increases productivity and enhances customer service. Sybase Mobile Sales for SAP CRM equips sales professionals with the capabilities they need to view and track opportunities, contacts, leads pipeline activity and more from anywhere, anytime. Read this virtual brochure to learn more. (BROCHURE) VIEW ABSTRACT | GO TO

SAP Customers Support Sales-Effective Processes and Technologies with Enhanced Data Analysis by SAP America, Inc. September 2010 - (Free Research) This paper discusses how Best-In-Class organizations have demonstrated a significant emphasis on providing sales leaders with better information in order to make better decisions.  Continue reading to learn how organizations that also deployed solutions such as SAP CRM were consistently among the Best-In-Class. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Hidden World of PDF Accessibility by Xenos Group Inc. June 2010 - (Free Research) Online accessibility for the visually impaired is quickly becoming an integral part of many organizations’ customer satisfaction agendas. With PDF accessibility, enterprises with large statement requirements can ensure accessibility for the planning process for their ePresentment strategy, in particular PDF documents for statement and billing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving Mobile Workforce Challenges by Cisco Systems, Inc. May 2010 - (Free Research) Serve customers efficiently across wide geographical areas with mobile technology solutions. Dr. Partovi, chief medical informatics officer at Barrow Institute, shares his story. (VIDEO) GO TO

Accessible Transactional Reports by Xenos Group Inc. June 2010 - (Free Research) This paper discusses how having an accessible PDF as a standard electronic format for all clients removes the cost of special processing and makes the benefits available to any client who wishes to take advantage of them. Continue reading to learn about the many benefits of providing customers with easy access to transactional reports. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing healthcare security and privacy with digital workflows by Hewlett-Packard Company September 2010 - (Free Research) Is your healthcare organization looking to enhance the security of patient information while allowing more access to authorized personnel? Are you looking to automate your workflows and use less paper? If these questions address areas of opportunity for your organization, then sign up now for HP’s webinar on Workflow Solutions for Healthcare. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Focus on Quality to Reduce Costs by IBM December 2009 - (Free Research) Listen as Dan Rasmussen, an IBM expert in quality management, discusses how integrating your requirements engineering and quality management processes can help you meet the elusive, yet obtainable dual goal of both producing higher quality products and reducing your development costs. (WEBCAST) GO TO WEBCAST

Scale-out NAS Unifies the Technical Enterprise by Panasas, Inc. July 2010 - (Free Research) This paper details the compelling benefits created by improving the efficiency and performance of the “Technical Enterprise” with a Scale-out NAS storage infrastructure. Scale-out NAS enhances the traditional file server to provide an unlimited ability to scale capacity and performance across the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do You Need a State-of-the-Art ERP Solution? Complete This Gap Analysis to Find Out by Sage North America June 2010 - (Free Research) This white paper will help you perform a preliminary gap analysis in each of these areas to help you determine whether you need to upgrade your IT solutions and business processes to meet your current business requirements as well as adapt to future requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP and Sales Management: A Better End-to-End Sales Process that Incorporates All Global Stakeholders by SAP America, Inc. September 2010 - (Free Research) This paper discusses how when SAP AG upgraded to SAP CRM they were able to optimize the sales processes on a global scale which means more effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read on to learn how to reach a better end-to-end sales process that incorporates all global stakeholders. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SAP and Marketing Management: More Effective Marketing Through Collaboration by SAP America, Inc. September 2010 - (Free Research) This paper explains how when SAP AG upgraded to SAP CRM they were able to improve performance, usability, and overall interaction between sales roles and other roles that support sales.  Continue reading to learn how to achieve a more effective marketing approach through collaboration with the sales team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc. September 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The State of Requirements Management Report by Jama Software December 2009 - (Free Research) If you're involved in the planning and development of products, software applications or systems, this report is for you. Learn the results of a recent industry survey - get insight on the latest trends, challenges and solutions and learn what development teams are doing to successfully plan and develop new products in a customer-driven economy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What Are Others Doing With Virtual Desktops? by Pano Logic, Inc April 2010 - (Free Research) This white paper details how and where organizations are currently and successfully using virtual desktops. Delivered as a series of generalized case studies, this article will explain how a few organizations have turned virtual desktops into a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for Growing Your Professional Services Revenue by Citrix Online UK September 2010 - (Free Research) In this report, browse through the tips and advice from managers, consultants and authors on how to grow fee-based services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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