Availability, Performance and Problem Management | Business Intelligence Solutions | Storage Security | Application Lifecycle Management(ALM) | Disk-based Backup & Storage/ RAID | Mobile Device Management | Data and Application Distribution | Network Management | Storage Management | Enterprise Systems Management

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Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc February 12, 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services. (WHITE PAPER) GO TO WHITE PAPER

Efficiency and Cost Control in Managing Network and Application Management by Fluke Networks June 09, 2009 - (Free Research) Read industry analyst Enterprise Management Associate's white paper and you'll learn key strategies to make the transition from reactive to proactive operations, how taking a "lifecycle approach" reduces costs and improves performance, and how to reduce "time to repair", prevent problems and optimize your existing infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel June 16, 2009 - (Free Research) Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES February 05, 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Key Questions for Assessing Backup and Recovery Solutions by i365, A Seagate Company February 04, 2010 - (Free Research) When you lose data, the only thing that really counts is your ability to restore your systems and data in a timely manner. What level of confidence do you have in your current solution? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 12, 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. (DOWNLOAD) GO TO DOWNLOAD

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc. September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Orion NetFlow Traffic Analyzer by SolarWinds, Inc. February 2009 - (Free Research) Many networking managers cite lack of visibility into network issues and performance as a common problem. They need the ability to identify which users and applications are consuming the most network bandwidth and which IP addresses are top talkers. Check out this download to learn how the Orion NetFlow Traffic Analyzer provides this information. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Unified Physical Infrastructure (UPI) Strategies for Thermal Management by Panduit January 2010 - (Free Research) This white paper demonstrates how air sealing grommets can be used to close raised floor cutout spaces and improve data center cooling efficiency. Solutions that achieve the highest level of sealing effectiveness support network uptime goals by contributing to maximum cooling efficiency and providing superior cable management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blue Coat Reporter by Blue Coat May 2009 - (Free Research) Blue Coat Reporter gives managers powerful visibility into all web-related user activity. Beyond URL filtering, Reporter provides customizable, at-a-glance dashboards and reports along with intuitive drill-down capabilities making it an invaluable part of security, compliance, bandwidth management, and other business critical efforts. (DATA SHEET) VIEW ABSTRACT | GO TO

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