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A Standard Approach to Process Documentation by Lombardi Software December 21, 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Managing Through a Disaster to Recovery by Dell India January 15, 2010 - (Free Research) This paper provides information on the latest innovations in emergency notification technology, and provides guidance on how to update your disaster recovery plan from a set of documents and processes to an automated and effective solution for disaster recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc. March 16, 2010 - (Free Research) This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Ways to Reduce PCI DSS Audit Scope by Tokenizing Cardholder Data by nuBridges, Inc. March 05, 2010 - (Free Research) This paper explores the use of tokenization as a best practice in improving the security of credit card transactions, while at the same time minimizing the cost and complexity of PCI DSS compliance by reducing audit scope. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhanced Classification and Policy Enforcement with Windows Server 2008 R2 and Titus Labs by Microsoft March 23, 2010 - (Free Research) With the sheer volume of data on servers, it has become very difficult for IT administrators to manage the information and mitigate the risks of data leakage.  File classification is a critical first step in addressing these challenges.  This session covers how to leverage Windows servers to deliver enhanced classification and policy enforcement. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SQL Server 2008: 10-20 Terabyte Data Warehousing by Dell Inc., Microsoft and AMD November 01, 2008 - (Free Research) This white paper documents the performance of Microsoft SQL Server 2008 Business Intelligence and Data Warehouse solutions deployed on Dell PowerEdge servers with Dell PowerVault storage. Using the knowledge gained through joint development this white paper illustrates the cost-effective performance of Dell Solutions for SQL Server 2008. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint E-Zine - Volume 18: Tips and Tricks for Electronic Content Management by SearchWinIT February 16, 2010 - (Free Research) Organizations with growing volumes of data are using the Enterprise Content Management capabilities in SharePoint to gain a strategic advantage. Find out how to get the most out of SharePoint's ECM functionality to take your organization to the next level. (EZINE) VIEW ABSTRACT | GO TO

SAP Data Archiving Made Simple! by Dolphin Corporation April 02, 2009 - (Free Research) This webinar explains managing data through its lifecycle with a proven approach to archiving and retrieval options with standard SAP and PBS add ons. Learn how one company is managing data with archiving today, their challenges, and how they built their archiving strategy. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold July 06, 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Consolidating Multiple SQL Server 2000 systems using Hyper-V by Dell Inc., Microsoft and AMD September 10, 2009 - (Free Research) This document covers the key overall concepts and procedures you need to setup and configure your Hyper-V platform. It reviews in detail the approach that PT and Dell recommend for a tested and validated installation of Windows Server 2008 and Hyper-V. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Redefining the Economics of Networking by Hewlett-Packard Company February 02, 2009 - (Free Research) This paper provides an overview of the challenges businesses face today and how IT addresses the explicit need to manage network costs, provide choice and flexibility and reduce complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting and Securing Privacy Data and Sensitive Information in Today’s Healthcare Organization by McAfee, Inc. March 08, 2010 - (Free Research) This document takes a look at several aspects of data protection and HIPAA compliance and explains how a Data Loss Prevention (DLP) solution can help IT professionals discover sensitive data at rest, monitor traffic in real time, and capture events for after-the-fact investigations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

10 Gigabit Ethernet Virtual Data Center Architectures by Force10 Networks February 2010 - (Free Research) This document provides guidance in designing consolidated, virtualized, and SOA-enabled data centers based on the ultra high port-density 10 GbE switch/router products of Force10. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Secrets to 24x7 Exchange Availability by Marathon Technologies September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nota Fiscal Compliance in Brazil : On Demand Service Lowers Risk and Costs by Crossgate February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Complying with Brazil’s Nota Fiscal Electronica (NF-e) by Crossgate February 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2010: Cybercrime Coming of Age by ESET January 2010 - (Free Research) In this paper you'll read that cybercrime is on the rise, not only in terms of the number of perpetrators and the volume of crimes committed, but also in terms of the range of techniques employed to carry them out. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secrets to BSM Success: End-to-End Visibility and Customer Focus by ASG Software Solutions February 2010 - (Free Research) This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions February 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry December 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Webcast: Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company December 2009 - (Free Research) Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Fast-Tracking Data Warehousing & BI Projects via Intelligent Data Modeling by Embarcadero Technologies, Inc. February 2010 - (Free Research) At the core of any BI should be the ability to align business needs with the data infrastructure supporting them. This is almost impossible to do without a data model. Yet many BI implementers do not understand the need for these design components. This paper will examine the major benefits that data models have on BI environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Server Consolidation with System Center by Dell, Inc. February 2010 - (Free Research) Microsoft System Center delivers powerful capabilities to simplify, automate, and accelerate a server consolidation strategy. Read this document for more information. (DATA SHEET) VIEW ABSTRACT | GO TO

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