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VoIP Solution Brief by SonicWALL
January 13, 2009 - (Free Research) When working optimally, VoIP can provide businesses with several advantages over traditional phone services. However, there are two basic obstacles confronting administrators in maintaining optimal VoIP operations: security and quality of service (QoS). Learn more about these obstacles and how to overcome them.
Service Availability Tool by Fluke Networks
November 04, 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.
Green Networking in the Data Center by Arrow/HP ProCurve
January 29, 2010 - (Free Research) This paper provides an overview of the challenges faced in today’s data centers; addressing the issues surrounding data center power, cooling and efficiency,with an emphasis on how specific networking tools and strategies can help address these issues.
Top Ten Essentials for Privileged Account Management by FoxT
February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
Solving the Fax-to-Order Problem by Esker Inc.
May 04, 2009 - (Free Research) This webinar looks at the problems of inbound fax sales orders and many of the coping mechanisms we have all devised. It examines some of the failures and successes that others have found by introducing automation to help drive productivity, boost customer service, and ultimately increase profit revenue.
BMC Helps Dell IT Automate by BMC Software, Inc.
November 03, 2009 - (Free Research) BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video.
Meeting Compliance Objectives in SharePoint® by AvePoint, Inc.
February 01, 2009 - (Free Research) This document is intended to aid IT administrators and other stakeholders responsible for managing SharePoint deployments, in planning and implementing a comprehensive, reliable, and efficient compliance strategy appropriate to their organizational needs.
A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation
November 02, 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Virtual Data Center E-Zine - Volume 19 : Meeting the Challenges of Virtual System Management by SearchDataCenter
February 02, 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier.
Recovery Manager for Active Directory by ScriptLogic Corporation
April 10, 2009 - (Free Research) Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity.
Best Practices Guide to Application-to-Application (A2A) Password Management by Cloakware Inc.
March 11, 2010 - (Free Research) In datacenters worldwide, it is common practice to hard-code passwords and user IDs in applications and scripts. This paper reviews the security risks associated with hard-coded passwords and will help organizations to gain insight into the security vulnerability that lies on every server, and more!
Enhanced Classification and Policy Enforcement with Windows Server 2008 R2 and Titus Labs by Microsoft
March 23, 2010 - (Free Research) With the sheer volume of data on servers, it has become very difficult for IT administrators to manage the information and mitigate the risks of data leakage. File classification is a critical first step in addressing these challenges. This session covers how to leverage Windows servers to deliver enhanced classification and policy enforcement.
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