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Evaluating The Cost of Ownership of IT Service Management Solutions: Lessons learned from real-life implementations by Hewlett-Packard Company February 08, 2010 - (Free Research) This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Countdown: Top Five Technology Challenges of Role and Entitlement Management by Guardium, an IBM Company November 20, 2009 - (Free Research) When an organization commits to implementing the technologies and tools to support role and entitlement management, it faces a number of sizable challenges. In this podcast, expert Richard Mackey counts down these organizational, process, and technical challenges that block the successful deployment of role and entitlement management technology. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Storage Explained: Cloud Storage Defined by 3PAR October 06, 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Scale Out Storage Architecture: Reaching for the Cloud by Forsythe November 20, 2009 - (Free Research) Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Largest UK Network Solves BIG Problem with Small Solution by Nexsan Technologies November 23, 2009 - (Free Research) ITV.com’s IT management sought a future-proofed solution that would improve overall performance and future proof for High Definition editing without increasing the physical storage footprint requirements of their small datacenter. Nexsan was the only company that could deliver the solution they required. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximize Manufacturing Together: Giving You the Flexibility and Visibility to Accelerate to Business Innovation by Atos Origin February 08, 2010 - (Free Research) Read this paper to learn how the Maximize Manufacturing Together (MMT) concept can empower your enterprise by using best practice and industry specific functionality through a set of solutions, enabling them to innovate, adapt, and succeed in today’s market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix October 06, 2009 - (Free Research) When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Forrester White Paper: Assess Your Enterprise Agility (SAP6264) by SAP America Inc November 2007 - (Free Research) While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Exchange High Availability - A New Approach by Marathon Technologies September 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Standard Approach to Process Documentation by Lombardi Software December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Workflow vs BPM 2009 by Lombardi Software December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL®,the CMS and You by BMC Software, Inc. August 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Business-Driven Virtualization: Optimizing Insight and Efficiency in the Dynamic Datacenter by Hyper9, Inc. November 2009 - (Free Research) In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increase Your Returns Using Event-Based Marketing by Infor CRM July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

E-Guide: Expert Tips for Disaster Recovery Planning by Vision Solutions February 2010 - (Free Research) Read this expert Pocket E-Guide, brought to you by Search400.com and Vision Solutions, to discover how to develop an effective disaster recovery plan within your organization. Also explore the gap between today’s disaster recovery visions and the reality of many disaster recovery plans. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Expert Guide to Single Sign-on for Financial Firms by Imprivata January 2010 - (Free Research) In this expert e-guide, discover 2 types of SSO and how to prepare your financial firm for an SSO deployment. Also learn how to ensure SSO implementation is in line with current authorization and access control policies. Plus, review the numerous benefits of SSO as your firm adopts new application platforms and adds to the network infrastructure. (EGUIDE) VIEW ABSTRACT | GO TO

Pocket eGuide: Expert Tips for Eliminating Linux Security Risks by Trusted Computer Solutions November 2009 - (Free Research) In this expert Pocket E-Guide you will discover the five most common Linux security challenges that are currently overlooked in many of today’s businesses. Discover the pivotal role default installations, maintenance, and system testing play and learn why it is important to test Linux-based systems for vulnerabilities periodically and consistently. (EGUIDE) VIEW ABSTRACT | GO TO

Pocket E-Guide: Expert Analysis of the Top Ten Windows Security Threats by ESET November 2009 - (Free Research) This Pocket E-Guide provides expert insight into the common weaknesses that exist in today's Windows-based systems. Explore the top ten most frequent Windows security vulnerabilities and how to counter these threats. Discover the pivotal role proper malware protection, usage of firewalls, and updated patches play in a secure Windows environment. (EGUIDE) VIEW ABSTRACT | GO TO

Achieving enterprise insight: Key trends in BI and information management by IBM December 2009 - (Free Research) In this videocast, SearchDataManagement.com sat down with Rick Sherman, an independent consultant with over 20 years of experience in the industry, to find out key trends in business intelligence and data management that are affecting how enterprises can achieve more insight into every aspect of their business. (VIDEO) GO TO

eGuide: Expert Guide to High Transaction Processing with Linux by Red Hat & Continental Resources October 2009 - (Free Research) Many of today's businesses rely on Unix for their highest workloads, limiting their ability to execute effective transaction processing. In this expert E-Guide you will discover how Linux can be used to perform high transaction rates at a low cost. Read on to learn more. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

E-Guide: Expert Guide to Matching Virtual Desktops with Your Users' Needs by Citrix December 2009 - (Free Research) In this expert E-Guide, brought to you by SearchVirtualDesktop.com and Citrix, you will discover how virtual desktops can be used to meet the growing demands of today's businesses. Gain insight into the significant benefits associated with virtual desktop technology and explore the top ways VDI can improve the security of your organization. (EGUIDE) VIEW ABSTRACT | GO TO

Expert Guide: The Top Storage Considerations for Virtual Machines by Xiotech Corporation December 2009 - (Free Research) Many of today’s businesses lack the tools essential for developing location-independent storage initiatives, being forced to manage multiple, separate, and often heterogeneous, storage subsystems. In this expert E-Guide, brought to you by SearchVMware.com and Xiotech, you will discover the top storage considerations for Virtual Machines. (EGUIDE) VIEW ABSTRACT | GO TO

E-Book: How to Evaluate Data Warehouse Appliances by Sybase, Inc. October 2009 - (Free Research) Business Intelligence and analytics remain top priorities for organizations seeking to increase revenues and cut costs, but these systems often require a data warehouse to feed them correct and relevant information. This E-Book provides detailed expert advice on how to evaluate, select and prepare your organization for a data warehouse appliance. (EBOOK) VIEW ABSTRACT | GO TO

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