Customer Service (General) | E-Mail Management | Mobile Device Management | Customer Relationship Management (CRM) | Data Security | Virtualization | Storage Management | Wireless Technologies and Mobile Computing | E-mail Servers | Collaborative Tools

Search Results		1 - 25 of 500 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

How to Manage Storage Resources in a Server Virtualization Environment by CommVault Systems, Inc. February 18, 2010 - (Free Research) Server virtualization in general is supposed to help your customers reduce costs and save money by increasing the utilization of physical server hardware. The solution is a relatively simple one - a tool for better management of customers' storage IO bandwidth combined with higher utilization rates. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Windows Mobile security tips for the on-the-go pro series - Part 3 Free security testing tools by Microsoft January 27, 2010 - (Free Research) To keep up with the security risks that come with mobile devices, you need to know how to test Windows Mobile security, which tools are best for use with Windows-based handhelds and about general mobile device hardening best practices. With these no-cost security testing tools, you can check network security from Windows handheld devices. (EGUIDE) VIEW ABSTRACT | GO TO

Fax as a 100% On-Demand Service: Integrated with SAP® Solutions by Esker Inc. January 13, 2010 - (Free Research) Adoption of SaaS solutions has increased as companies look to streamline costs and processes. Companies looking to integrate fax with SAP application no longer have to choose among efficiency, cost or functionality. SAP customers can take advantage of fax as service without software or hardware, and without sacrificing security or SAP integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Business Productivity Online Suite: Highly Secure & Reliable Cloud Services by Microsoft November 11, 2009 - (Free Research) Where can you find one complete and highly secure suite of productivity tools that all work together? With cloud services, you can deliver fully hosted online productivity tools for real-time communication and collaboration that are all designed to work together. The Microsoft Business Productivity Online Suite is one stop shopping in the cloud. (VIDEO) VIEW ABSTRACT | GO TO

E-Guide: Windows Mobile security tips for the on-the-go pro series - Part 2 Security tools that can boost Windows Mobile security by Microsoft January 27, 2010 - (Free Research) Security tools that improve Windows Mobile security can be hardto find. Take a look at this list of security tools, as put together by Windows security expert Kevin Beaver. (EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: EMC remakes 8 Gbps FC/10 GbE Clariion provisioning in VMware's image by Dell | EMC February 10, 2010 - (Free Research) EMC Corp. has updated its Clariion CX4 disk arrays, as well as its RecoverPoint and Replication Manager continuous data protection (CDP) and replication software. The company also added synchronous replication to RecoverPoint, 8 Gbps Fibre Channel (FC) and 10 Gigabit Ethernet (10 GbE) support in Clariion. Read this e-guide to learn more! (EGUIDE) VIEW ABSTRACT | GO TO

Server hardware: Making the right choice by Dell, Inc. and Intel August 27, 2009 - (Free Research) In this expert webcast, learn the basic factors that go into choosing a new server for your environment, with details on processors, server types, consolidation options and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell's New PowerEdge R610 - the 1U, 2 socket High Efficiency Machine by Dell, Inc. and Intel May 21, 2009 - (Free Research) Watch this video to learn how the Dell PowerEdge R610 is a key building block for today's data center. Designed for versatility and high performance, it provides many of the virtualization, system management, and energy-efficiency features you need now and the scalability necessary to change as your business grows. (VIDEO) VIEW ABSTRACT | GO TO

E-Guide: Windows Mobile security tips for the on-the-go pro series - Part 1 Windows mobile security: Get it locked down by Microsoft January 27, 2010 - (Free Research) Security for Windows Mobile is a very real concern that cannot be ignored. Learn about the risks connected with mobile devices and some organizational must-haves in this tip. (EGUIDE) VIEW ABSTRACT | GO TO

Migrating to Windows 7? What You Need to Know About User Settings by RES Software January 27, 2010 - (Free Research) This white paper discusses migration to Windows 7. Migrating to Windows 7 might seem straightforward; however, when it comes to end-user settings, there are a few items you need to carefully consider to allow for a successful migration without disrupting end-user productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Microsoft Office SharePoint Server 2007 and SAP by Microsoft Corporation India Pvt Ltd December 01, 2007 - (Free Research) This white paper describes the innovations in Microsoft® Office SharePoint® Server 2007 that make interoperability with SAP easier than ever. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mastering the Iteration : The Heartbeat of Agile Development by Rally Software Development Corp. August 2008 - (Free Research) This white paper is an excerpt from the book "Scaling Software Agility: Best Practices for Large Enterprises", and describes the iteration pattern and activities that a team engages in to create tested, value-delivered code in a short time box. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Virtual Private Cloud by Surgient February 2010 - (Free Research) In this transcript, cloud computing pioneer Randy Bias discusses virtual private clouds and how they work. Learn about general adoption policies for the virtual private cloud and why they are or are not being used today. Find out how this technology could develop in the future and how to enhance your cloud infrastructure. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Virtual Private Clouds Explained with Randy Bias by Surgient January 2010 - (Free Research) In this expert podcast, cloud computing pioneer Randy Bias discusses virtual private clouds and how they work. Learn about general adoption policies for the virtual private cloud and why they are or are not being used today. Find out how this technology could develop in the future and how to enhance your cloud infrastructure. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: Best Practices for DB2 on z/OS Performance by BMC Software, Inc. April 2009 - (Free Research) This book contains general information about improving performance for DB2 on z/OS and specific information about how BMC products help improve performance. (EBOOK) VIEW ABSTRACT | GO TO

The Challenge for Small and Medium Enterprises by Insight March 2010 - (Free Research) Small and mid-sized businesses are under daily attack from an ever-growing list of information security threats. Viruses, spam, data loss or theft and other threats could cost big money, or reputational risk. Watch this informative video to learn how to protect your company. (VIDEO) VIEW ABSTRACT | GO TO

Patch Management: A Practical Guide to Building an Effective Patch Management Process by Dell India March 2010 - (Free Research) This guide will assist individuals who have been assigned the task or have identified the need to establish a patch management strategy. It details methods and approaches to effectively implement a sound patch management process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business on the Move: Building a Successful Mobilisation Strategy by Sage (UK) Limited March 2010 - (Free Research) Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge March 2009 - (Free Research) In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Planned Change: Migrating from Microsoft Windows XP to Windows 7 by InstallFree Inc. January 2010 - (Free Research) Application virtualization technology is an important IT strategy to consider for Windows 7 migration.  This virtualization approach offers a better balance of central IT control and user flexibility. This paper outlines virtualization control and compliance considerations for OS migration, discovery, change control, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft March 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Customer Service via the Contact Center and the Web by Microsoft September 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

eGuide: Selecting an Archiving Product by Tangent February 2010 - (Free Research) Some IT groups are turning to archiving solutions to lower cost, reduce risk, and make better use of resources. This E-Guide will explain how archiving strategies can help drive efficiency and reduce the risks and costs associated with unstructured data. (EGUIDE) VIEW ABSTRACT | GO TO

Self-Service: Putting Customers First Makes You a Winner by Microsoft April 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.