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What's Happening on Your Shop Floor? by Plex Systems March 31, 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Blue Coat Visibility by Blue Coat June 03, 2009 - (Free Research) This demo provides an overview of challenges in monitoring and troubleshooting network performance issues in the diverse world of applications, and provides an overview of how Blue Coat helps you see traffic at the application level, track user performance, monitor voice and video quality, effectively troubleshoot and RESOLVE performance problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Movement to Virtualization: Nemertes Research and Altor Networks on Cloud Security by Altor Networks February 23, 2010 - (Free Research) Watch this webinar, with Nemertes Research and Altor Network, and learn about the trends of moving to virtualization, dynamics of the cloud, security challenges virtualization gives us, issues of compliance, and why existing solutions don’t really fulfill the needs of the enterprise. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management by SearchDataCenter February 02, 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier. (EZINE) VIEW ABSTRACT | GO TO

Webcast: Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company December 10, 2009 - (Free Research) Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

22 Marketing Metrics for Business Executives: An actionable guide to marketing analytics and marketing’s impact on the bottom-line by Birst December 31, 2009 - (Free Research) Read this white paper to learn about a core set of marketing-related metrics that can be understood and tracked by every executive, especially those in marketing. These metrics are necessary to keep executives, especially in marketing, on top of financial, market, and customer trends, as well as sales and marketing benchmarks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Optimize Savings and Maximize Efficiency with 100% Electronic AR Invoicing by Esker Inc. October 05, 2009 - (Free Research) This paper examines solutions, both traditional software and Software as a Service models, with a proven track record in helping companies make the transition to 100% electronic AR invoicing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc February 12, 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services. (WHITE PAPER) GO TO WHITE PAPER

Fast-Tracking Data Warehousing & BI Projects via Intelligent Data Modeling by Embarcadero Technologies, Inc. February 11, 2010 - (Free Research) At the core of any BI should be the ability to align business needs with the data infrastructure supporting them. This is almost impossible to do without a data model. Yet many BI implementers do not understand the need for these design components. This paper will examine the major benefits that data models have on BI environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Case to Optimize by CDW Corporation September 08, 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell's SMART Approach to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 26, 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Asset Management by Dell, Inc. and Intel October 07, 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more. (DATA SHEET) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR August 01, 2009 - (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: Right-sizing Primary Data by 3PAR August 01, 2009 - (Free Research) Most companies allow far too much data to reside on expensive primary storage. In this presentation transcript, Anne Skamarock Research Director, FOCUS, discusses the most effective methods for reducing and managing the data footprint on primary storage -- including tools and techniques. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Executive Summary: The Search for the Elusive “ROI”: Tracking Down Value in a Jungle of Enterprise Management Products by Pervasive Software August 01, 2009 - (Free Research) ROI is a top consideration for IT executives, especially those with tight budgets considering product purchases in this recessionary economy. There is ROI to be had. Read this Research Summary to find out about the perceptions and realities surrounding this mythical metric, whether or not it can be measured and what products deliver on ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AirMagnet WiFi Analyzer by AirMagnet, Inc. February 25, 2010 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

PODCAST: How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI by Tableau Software November 09, 2009 - (Free Research) In this podcast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI by Tableau Software November 09, 2009 - (Free Research) In this videocast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time. (VIDEO) VIEW ABSTRACT | GO TO

Intelligent Resource Management for Tape Backup, Demystified by Fujifilm USA February 24, 2010 - (Free Research) This transcript provides a proactive method for monitoring and validating the integrity of tape media, tracking the performance and utilization of tape devices to provide comprehensive reports on the health of the overall backup environment. Download to learn more about the advanced tools you can use to get the most mileage out of every tape. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Windows Manufacturer Wins on BlackBerry by BlackBerry February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Intelligent Resource Management For Tape Backup, Demystified by Fujifilm USA February 12, 2010 - (Free Research) This webcast provides a proactive method for monitoring and validating the integrity of tape media, tracking the performance and utilization of tape devices to provide comprehensive reports on the health of the overall backup environment. View this webcast to learn more about the advanced tools you can use to get the most mileage out of every tape. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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