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ITIL®,the CMS and You by BMC Software, Inc.
August 20, 2009 - (Free Research) This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Top Ten Essentials for Privileged Account Management by FoxT
February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
Storage Explained: Cloud Storage Defined by 3PAR
October 06, 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings.
Enable Your Workforce with True Anytime, Anywhere Connectivity by Dell, Inc. and Intel
December 01, 2008 - (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
eDiscovery Compliance and Its New Requirements: The IT Manager’s Guide to 100% Compliance by Symantec Hosted Services
October 03, 2009 - (Free Research) Email is discoverable and may be used as evidence in court. The US federal court system clarified eDiscovery rules and requirements with the amended Federal Rules of Civil Procedure (FRCP). Some 30 states and Canada’s provincial courts have followed suit. Learn more about eDiscovery challenges imposed by North American regulations in this paper.
Economic Impact of a BlackBerry Solution in North American Enterprises by BlackBerry
February 19, 2010 - (Free Research) In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
2010 ERP REPORT: Part One in a Series by Panorama Consulting Group
February 2010 - (Free Research) This report offers data on a wide variety of ERP solutions. Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions.
Tableau Data Visualization Software Center by Tableau Software
March 2008 - (Free Research) The next generation of business intelligent software can be found in this software center from Tableau. The resources compiled here explore ways your organization can get answers from the next generation of business intelligent software. Read more about how you can achieve fast analytics and visualization for everyone from Tableau.
Scale Out Storage Architecture: Reaching for the Cloud by Forsythe
November 2009 - (Free Research) Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights.
Developer's Guide to Mobile Applications by BlackBerry
July 2006 - (Free Research) This document describes how to extend the BlackBerry Enterprise Solution using the BlackBerry Mobile Data System (BlackBerry MDS) to provide a mobile workforce with access to a wide range of corporate data and applications.
Taking an In-Depth Look into the Citrix XenDesktop User Experience by Citrix
October 2009 - (Free Research) When it comes to desktop virtualization, Citrix XenDesktop offers the best user experience available, over any network on any device. The following video will take you on a guided tour through XenDesktop's user experience, sharing highlights and answering your most pertinent questions.
Securing the Power Grid: Automating NERC cyber security compliance by Tripwire, Inc.
January 2010 - (Free Research) This webcast talks about NERC compliance and securing the power grid. The webcast provides an overview of the NERC Cyber Security Standards, addresses challenges and common pitfalls in implementing NERC compliance, gives hints and tips for developing an assessment strategy, and more.
Increase Your Returns Using Event-Based Marketing by Infor CRM
July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
Optimizing Exchange High Availability - A New Approach by Marathon Technologies
September 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
A Standard Approach to Process Documentation by Lombardi Software
December 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings.
Workflow vs BPM 2009 by Lombardi Software
December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t.
Managing Through a Disaster to Recovery by Dell India
January 2010 - (Free Research) This paper provides information on the latest innovations in emergency notification technology, and provides guidance on how to update your disaster recovery plan from a set of documents and processes to an automated and effective solution for disaster recovery.
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