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Evaluating The Cost of Ownership of IT Service Management Solutions: Lessons learned from real-life implementations by Hewlett-Packard Company February 08, 2010 - (Free Research) This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Personal: Capitalize On Your Subscriber Data With a Unified User Profile by Hewlett-Packard Company September 12, 2008 - (Free Research) This white paper discusses the role of user profile management. HP’s solution for this business issue is discussed as a means of addressing the subscriber experience infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Records Management Is Important by Hewlett-Packard Company March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to IT Cost Optimization During the Recession by Hewlett-Packard Company June 18, 2009 - (Free Research) In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value. (EGUIDE) VIEW ABSTRACT | GO TO

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 01, 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 19, 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Worst Practices in Business Intelligence: Why BI Applications Succeed Where BI Tools Fail by Information Builders June 2007 - (Free Research) Discover the 4 worst practices for business intelligence (BI) deployment and gain insight on how to overcome these pitfalls in order to tap into the power of BI. Learn how to achieve success with your departmental or enterprise-wide BI initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company February 2010 - (Free Research) This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders November 2006 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

As The Market Turns Around A Hot New Communications Service Market Emerges by Hewlett-Packard Company February 2010 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft's Cloud Computing Solutions: Enhance Productivity & Efficiency While Maximizing Resources by Microsoft December 2009 - (Free Research) This screencast details a software-plus-services or cloud computing approach that creates innovative, robust software combined with the power of the Internet. (SCREENCAST) VIEW ABSTRACT | GO TO

Microsoft Online Services Business Value by Microsoft June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Virtualization Adoption - Lessons From the Physical World by Hewlett-Packard Company February 2010 - (Free Research) Business services with virtualized components are more complex to discover, monitor, manage, automate and troubleshoot. This webcast explores a new management technology that can help your organization overcome the monitoring challenges of virtualized business services. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Resource Squeeze: How to Flourish During the Economic Recovery by Hewlett-Packard Company November 2009 - (Free Research) The economy has taken center stage in businesses' strategic thinking. This IDC Workbook discusses the issues enterprises are facing in terms of the resource squeeze and provides a checklist designed to help enterprises determine needs and plan accordingly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Integration to Weather the Economic Storm by Information Builders June 2009 - (Free Research) This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comparing Research in Motion and Microsoft Mobile Solutions by Microsoft December 2008 - (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Relationship Between Employment and GDP Growth and the Impact on IT Operations by Hewlett-Packard Company January 2010 - (Free Research) To help companies form their 'down economy' contingency plans, IDC performed an analysis of past recoveries from economic recessions to find out the type of impact these recoveries had on companies and what the implications are on IT operations and ongoing support. This paper gives the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company February 2010 - (Free Research) The expectations of today’s mobile subscriber are driving market trends. Subscribers’ desire for personalized and converged applications and services on any device, with high quality of experience, is changing the way mobile network operators (MNOs) and their subscribers interact. Read this paper and learn the value of optimizing subscriber data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Data Protector Software - Assuring Business Continuity in Virtualized Environments by Hewlett-Packard Company February 2010 - (Free Research) With HP Data Protector software, you benefit by having one powerful software solution which manages both your physical and virtual environments. Read this paper for more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Practitioner’s Guide to More Efficient Network Management by Hewlett-Packard Company September 2009 - (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for e-discovery: The litigator and the information professional responsibilities by Hewlett-Packard Company February 2010 - (Free Research) This paper reviews e-discovery scenarios where Legal and IT must be in collaboration including understanding both sets of requirements and responsibilities, and managing the e-discovery process. It also outlines collaboration action steps for Legal and IT to follow which ensure regulatory compliance and reduced costs and risk of ediscovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Ways to Prevent Insider Risk Within Your SCCM-Managed Environment by Lumension January 2010 - (Free Research) Read this white paper to learn how removable device policy enforcement can prevent risks while enabling managed use of necessary productivity tools—seamlessly within your Microsoft® System Center Configuration Manager-managed environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Comply With XBRL: Automate Compliance with U.S. and European Financial-Reporting Standards by Information Builders June 2009 - (Free Research) A new standard file format, Extensible Business Reporting Language (XBRL), for submitting financial reports to the SEC in the United States is being mandated for June 2009. Both the creation of, and reporting from XBRL, are functions performed by the same new tool described in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services by Microsoft February 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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