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IT's Role in the M&A Process by SAP America, Inc. October 18, 2008 - (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bridging the Lean Manufacturing Gap by Infor December 03, 2009 - (Free Research) No matter how lean your organization is, you've got a bridge to cross to improve productivity, profitability and market advantage. This eBook will help you to cross that bridge by providing your company with the keys to get going and to turning your organization into a real Lean company that can compete with any organization. (EBOOK) VIEW ABSTRACT | GO TO

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers by SAP America, Inc. May 01, 2008 - (Free Research) This paper discusses about how technological advances are enabling improved decision making across three broad axes: simplicity and relevance, agility and integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zappos & APM Best Practices: How an eCommerce Leader Drives Revenue and a "WOW" Customer Experience with dynaTrace by dynaTrace software, Inc. February 23, 2010 - (Free Research) Zappos has become a billion dollar e-commerce leader not by just selling shoes, but by also re-writing many of the rules binding traditional corporate culture. They view their unique culture as the key driver of their extraordinary success - and at Zappos’ Core Value #1 is "Deliver WOW through service." (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Demand and Sales Funnel Analytics – How Forward Thinking Marketing Organizations Deliver Competitive Differentiators by IBM March 16, 2010 - (Free Research) Read this paper for a series of research briefs discussing addressing demand and sales funnel analytics. Topics covered include business intelligence tools, marketing BI tools, the coming of age of Marketing Operations, and the demand waterfall. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Relationship Between Employment and GDP Growth and the Impact on IT Operations by Hewlett-Packard Company January 15, 2010 - (Free Research) To help companies form their 'down economy' contingency plans, IDC performed an analysis of past recoveries from economic recessions to find out the type of impact these recoveries had on companies and what the implications are on IT operations and ongoing support. This paper gives the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for Process Industries: Actionable Insights for Business Decision Makers by SAP America, Inc. January 23, 2009 - (Free Research) Firms in Process Industries have made significant investments in information technology to increase the efficiency of their operations and supply chains. By integrating real-time decision making with mission-critical business processes, smart businesses can set a path for industry leadership. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Compliant Manufacturing Excellence through Real-time Performance Management by SAP America, Inc. January 23, 2009 - (Free Research) Manufacturers are feeling new pressure on their operations from many directions. Dynamic market needs, increased compliance requirements, more distributed manufacturing operations, rapid product innovation, lean manufacturing, and the transition to new IT technology all manifest themselves on the plant floor and throughout the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean Strategies for the Process Manufacturer by Sage (UK) Limited December 01, 2009 - (Free Research) This primer will serve to provide an understanding of the key concepts of Lean as they apply to the process sectors, including the steps for implementation and the benefits that may be realised. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Critical Questions to Ask a Manufacturing ERP Vendor by Plex Systems March 31, 2009 - (Free Research) Many manufacturers are focusing on the wrong issues when considering ERP solutions. The ERP industry has earned such a poor reputation for delivery in the last 20 years that users have learned to live within a very narrow set of constraints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

American Apparel Finds the Right Fit by Motorola RFID Solutions January 22, 2009 - (Free Research) The potential benefits of reducing labor and increasing sales from deploying an item-level RFID operation are clear. Read about current capabilities of RFID, including accuracy, performance and adaptability. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Online Training Case Study by SyberWorks, Inc. December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Storage Solutions Ensure Better Business Continuity by CDW Corporation July 2009 - (Free Research) Even if you have a disaster recovery plan in place already, you may wonder if it is good enough to keep your business running without any downtime. This paper walks through the steps every organization needs to take to ensure business continuity in the event of a disaster. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

IT Operations: An Automation Odyssey by Kaseya January 2010 - (Free Research) According to Forrester’s new report, 75% of a typical IT budget is spent on maintaining existing systems. By automating routine IT tasks, progressive firms become leaner and more responsive to business conditions. Download this free Forrester report to learn more about the benefits of IT automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Economics: Streamlining Application Performance Management with Extended Visibility and Virtualization by CA May 2009 - (Free Research) The concept of Lean IT is emerging to describe the best practices required to strip inefficiency out of day-today IT operations in ways similar to how Lean Manufacturing strategies streamline manufacturing processes. This IDC White Paper discusses how APM solutions can help IT managers cope with today's economic and operational IT challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Economist Intelligence Unit: Business intelligence Putting information to Work by SAP America, Inc. January 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Rules and Gap Analysis: Discovery and Management of Business Rules Avoids Business Disruptions by Micro Focus, Ltd November 2009 - (Free Research) This paper will assess how to locate and account for functionality gaps. It will also illustrate a methodology for realigning applications with business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Considerations for Integrating Intelligence into Security Operations by VeriSign® EMEA December 2009 - (Free Research) This whitepaper outlines four critical elements of cyber security intelligence that organizations must meet to ensure that the integration of the intelligence will help improve the safety and profitability of enterprises. This paper also presents specific questions to ask when determining the best approach for an overall risk-mitigation strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. September 2007 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Excellence in the Process Industries by SAP America, Inc. January 2009 - (Free Research) Read this Aberdeen review of how best-in-class companies provide visibility into manufacturing operations while using real-time interoperability between manufacturing systems and business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practice Insights: ITIL Service Operation by BMC Software, Inc. November 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry January 2007 - (Free Research) This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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