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A Standard Approach to Process Documentation by Lombardi Software December 21, 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Success Story: Polyglass USA Inc. by itelligence, Inc. March 08, 2010 - (Free Research) Polyglass, a construction materials company, experienced revenue growth of 350% over the past four years. To support this growth, Polyglass implemented SAP. Yet, Polyglass executives worried about hosting and support. Read this success story to learn how Polyglass’ SAP implementation gave them previously unrealized capabilities and support. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Success Story: Carton Service, Inc. Folding Cartons, Pharmaceutical Packaging - Shelby, Ohio and Norris, Tennessee by itelligence, Inc. March 08, 2010 - (Free Research) Carton Service, Inc, a packaging company, realized its increasing need for knowledgeable, dedicated SAP resources. In 2007, itelligence was engaged as hosting partner to manage all of Carton Service’s SAP support. Read this success story to learn how itelligence provided a cost-effective and flexible solution to handle their SAP technical needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Development In the Cloud: Cloud management and ALM by CollabNet January 06, 2010 - (Free Research) The latest software development methodologies require a more collaborative and dynamic environment for teams to work. Short iterations and continuous integration mean results and feedback are shared continuously. This paper provides insight, examples, and tools you can use in your environment for software development in virtual private clouds. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Intercompany Reconciliation for a Faster Close by SAP America, Inc. June 02, 2009 - (Free Research) What's arguably the single greatest barrier to the fast close has remained constant - the completion of the intercompany reconciliation process. This paper examines the issues behind intercompany reconciliation and outlines how companies can make impressive progress when they employ software solutions such as those from SAP Business Objects (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Whitepaper: Rapid Bottleneck Identification: A Better Way to do Load Testing by Oracle Corporation October 28, 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rapid Bottleneck Identification - A Better Way to do Load Testing by Oracle Corporation June 01, 2009 - (Free Research) Rapid bottleneck identification (RBI) is a new testing methodology that allows quality assurance (QA) professionals to very quickly uncover Web application performance limitations and determine the impact of those limitations on the end user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preventive Maintenance Strategy for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improved Chilled Water Piping Distribution Methodology for Data Centers by APC by Schneider Electric November 2008 - (Free Research) This paper discusses new piping approaches, which can dramatically reduce the risk of leakage and facilitate high-density deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Got You Down? by CDW Corporation January 2010 - (Free Research) The risks attached to not having a BC or DR plan are neither small nor cheap. Every good plan employs certain technologies and methodologies to limit the disruptiveness of an outage. CDW offers storage, power and networking specialists to assist with disaster recovery needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Virtualization: Simplifying the Path to Profit by Dell, Inc. and Intel June 2009 - (Free Research) This webinar will explain Dell's virtualization approach and discuss Dell's virtualization optimized technologies; explaining the methodologies and approaches taken to help you work with customers to bundle more solutions and services when selling virtualization solutions. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Hot Aisle Vs. Cold Aisle Containment by APC by Schneider Electric February 2009 - (Free Research) This paper examines hot and cold air containment and highlights the reasons why hot aisle containment emerges as the preferred best practice. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Application Integration, and Spring by TheServerSide.com October 2009 - (Free Research) This session explores an integration challenge using Spring Integration. Spring Integration enables messaging among Spring components and adapters for integration with external systems. (VIDEO) VIEW ABSTRACT | GO TO

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Event Management by BMC Software, Inc. April 2009 - (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Rules and Gap Analysis: Discovery and Management of Business Rules Avoids Business Disruptions by Micro Focus, Ltd November 2009 - (Free Research) This paper will assess how to locate and account for functionality gaps. It will also illustrate a methodology for realigning applications with business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA ESP Workload Automation Software: Measuring Business Impact and ROI by CA September 2009 - (Free Research) This IDC White Paper presents the results of an IDC study, sponsored by CA, to quantify the financial benefits of using CA ESP Workload Automation products. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Pursuit of a Standardized Solution for Secure Enterprise RBAC by BeyondTrust Corporation February 2010 - (Free Research) This paper will discuss how integrating BeyondTrust’s PowerBroker with the basic RBAC implementations of Sun, HP and the Linux community, provides an all-encompassing solution to privileged access control on Unix and Linux platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Availability Solutions in Exchange Server 2007 That Eliminate the Need for Disaster Recovery by Marathon Technologies February 2010 - (Free Research) In this transcript featuring Exchange expert Peter Bruzzese, learn how to utilize tools for high availability (HA) that can eliminate the need for disaster recovery in Exchange Server 2007 environments. Find out how to ensure optimal uptime, availability and recovery in your Exchange environment. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Eliminating the Need for Disaster Recovery with High Availability Solutions in Exchange 2007 by Marathon Technologies February 2010 - (Free Research) In this podcast, featuring Exchange expert Peter Bruzzese, learn how to utilize tools for high availability (HA) that can eliminate the need for disaster recovery in Exchange Server 2007 environments. Find out how to ensure optimal uptime, availability and recovery in your Exchange environment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

High Availability Solutions in Exchange Server 2007 That Eliminate the Need for Disaster Recovery by Marathon Technologies February 2010 - (Free Research) In this webcast, featuring Exchange expert Peter Bruzzese, learn how to utilize tools for high availability (HA) that can eliminate the need for disaster recovery in Exchange Server 2007 environments. Find out how to ensure optimal uptime, availability and recovery in your Exchange environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Bitpipe Research Guide: Software Development Management by Bitpipe November 2006 - (Free Research) Don't think you're in the software business? Think again. (RESOURCE CENTER) GO TO

Presentation Transcript: How Application Whitelisting Can Increase Your Desktop Security by Faronics January 2010 - (Free Research) In the past, many security pros relied on one technology to protect their computers and networks. Today, most organizations use several technologies to protect their organization. In this Presentation Transcript, learn how application whitelisting enhances current defenses and covers situations not addressed by firewalls and antivirus utilities. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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