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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Essentials Series: Solving Network Problems Before They Occur by Ipswitch WhatsUp Gold January 24, 2010 - (Free Research) This paper will discuss common solutions to environmental problems—before they occur. Relating personal experiences from his long history in IT, author Greg Shields offers a look at network integrations from SNMP to WMI to configuration control and reveals the necessity for a complete solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold v14.1 with Plug-ins – Free 30 day Trial! by Ipswitch WhatsUp Gold January 20, 2010 - (Free Research) WhatsUp Gold enables Network Managers with the ability to maintain and troubleshoot the existing network, ensure business critical application availability, resolve user helpdesk tickets and evaluate, test and roll out new applications and services. Download this 30 day free trial! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

PacketTrap MSP 5.0 - Free 21 day Trial! by PacketTrap Networks January 08, 2010 - (Free Research) PacketTrap MSP allows our partners to automate their service delivery model resulting in reduced costs and increased profit. With PacketTrap MSP over 90% of your clients IT related issues can now be resolved while decreasing onsite visits. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

BMC Helps Dell IT Automate by BMC Software, Inc. November 03, 2009 - (Free Research) BMC helped the Dell IT group to consolidate job scheduling and job monitoring within a single dashboard, reduce by 75 percent the number of IT administrators needed for patch management, and accelerate trouble-ticket resolution with automation. Watch the customer video. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent by Dell and Microsoft February 01, 2009 - (Free Research) ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation September 03, 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Visibility and Monitoring: An Integrated Approach to Application Delivery by Blue Coat April 16, 2009 - (Free Research) It's no secret that application performance drives business performance. But to achieve the level of application performance your business demands, you need total visibility into your network infrastructure so you can identify and monitor all your applications and resolve the issues that impede performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Practitioner’s Guide to More Efficient Network Management by Hewlett-Packard Company September 25, 2009 - (Free Research) Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Explore Your Business at the Speed of Thought by SAP America, Inc. February 01, 2010 - (Free Research) This paper explores the problems of bringing BI to everyone in the enterprise without heavily relying on IT, and presents a solution for this very problem. Read on to learn how SAP® BusinessObjects™ Explorer solution will solve your BI visibility problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Fax-to-Order Problem by Esker Inc. May 04, 2009 - (Free Research) This webinar looks at the problems of inbound fax sales orders and many of the coping mechanisms we have all devised. It examines some of the failures and successes that others have found by introducing automation to help drive productivity, boost customer service, and ultimately increase profit revenue. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ScriptLogic Perspective Network Management Solution - Free 21 Day Trial! by ScriptLogic Corporation January 04, 2010 - (Free Research) Identifying and pinpointing issues with bandwidth, network and application performance, and connectivity can be challenging in today’s corporate networks. The cost of network downtime can add up quickly. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Automated IP Address Management: How to Cut Costs and Better Align your Network with Business Initiatives by Infoblox March 02, 2009 - (Free Research) Check out this white paper for a discussion on network changes; IP address management; Core Network Services solutions; and the benefits of integrated, automated IP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Business on the Move: Building a Successful Mobilisation Strategy by Sage (UK) Limited March 16, 2010 - (Free Research) Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WhatsUp Gold Premium Edition - Free Trial! by Ipswitch WhatsUp Gold July 06, 2009 - (Free Research) Increasing network availability, measuring network QoS, optimizing bandwidth utilization, documenting network infrastructure, improved application availability and keeping employees productive, customers happy and the business running. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Infrastructure & IT Operations Management - Free Software Download! by Splunk March 02, 2010 - (Free Research) Reduce the time to troubleshoot IT problems and security incidents to minutes or seconds, instead of hours or days. Monitor your entire IT infrastructure to avoid service degradation and downtime. Try this 60 day free trial now! (TRIAL SOFTWARE) GO TO

AirMagnet Spectrum XT by AirMagnet, Inc. February 25, 2010 - (Free Research) AirMagnet Spectrum XT replaces legacy spectrum analyzer solutions in the market that are expensive; can be used only on legacy PCs; and provides a myopic view on solving WLAN network performance problems due to interference. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 12, 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. (DOWNLOAD) GO TO DOWNLOAD

Ten Top Problems Network Techs Encounter by Fluke Networks July 01, 2009 - (Free Research) This whitepaper discusses ten common problems encountered by network technicians today and their symptoms, causes, and resolutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficiency and Cost Control in Managing Network and Application Management by Fluke Networks June 09, 2009 - (Free Research) Read industry analyst Enterprise Management Associate's white paper and you'll learn key strategies to make the transition from reactive to proactive operations, how taking a "lifecycle approach" reduces costs and improves performance, and how to reduce "time to repair", prevent problems and optimize your existing infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc. November 09, 2009 - (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Address Management Webinar by Infoblox April 06, 2009 - (Free Research) Check out this webcast, which discusses the problem of flat budgets, rising costs, and competing priorities, and explains how automating core network services has proven to be a helpful solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Far Reaching Benefits of IT Efficiency by EMC Corporation February 01, 2009 - (Free Research) Data growth is the only absolute constant in IT and, arguably, is the inevitable cause of most operating problems. We must begin to look outside of the data center—to the business processes and applications driving much of the data growth that will be impacting our spending over the coming months and years. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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