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For Everything You Need and Expect in a Health Claims Management System...GET THE FACTS by Ebix Health, Inc. April 2008 - (Free Research) FACTS® gives you the most comprehensive line of fully automated and integrated, advanced technologies for expert management of your business. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

New Contact Center Megatrends and How to Ride them: The Contact Center Executive’s Guide to Career Success in Turbulent Times by eGain Communications Corp. February 2010 - (Free Research) Megatrends are not fads; they won’t go away after a while. The trick is to embrace change and stay ahead of these trends instead of getting swept away. This paper discusses what the seven megatrends of transforming contact centers today. Read on to learn more about these trends and learn some proven ways of how to benefit from them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Guide: How to save Money and Create Value in a Tough Economy by Planon January 2009 - (Free Research) Real Estate and Workplace industry metrics and studies strongly suggest that hidden value on the balance sheet can reside within real estate and workplace assets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Global Infrastructure Consulting helps DeKalb Medical create a virtualized server environment to eliminate up to 90 servers and reduce power consumption by an anticipated 20 percent by Dell, Inc. and Intel March 2010 - (Free Research) The challenge for DeKalb Medical was to design and deploy a virtualized server environment that could deliver accelerated application provisioning, improved resource utilization, and decreased downtime while reducing power, cooling, and real estate costs. Read this case study to learn about the many features and benefits of Dell's solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

7 Ways to Improve Corporate Sustainability while Cutting Costs by Planon November 2009 - (Free Research) One big area organizations often find easy ways to improve is in its facilities/real estate management. Cutting consumption translates into cost savings and helps the environment. Reducing your overall square footage reduces your electrical consumption and your carbon emissions. Read this analyst insight to learn how to get started. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Strategic Hotels Implements Iron Mountain Connected and Livevault for Cost Reduction and Data Protection by Iron Mountain Digital July 2009 - (Free Research) This IDC Buyer Case Study looks at the use of cloud-based backup solutions by Strategic Hotels & Resorts Inc., a real estate investment trust (REIT) that owns and manages high-end hotels and resorts. The company's main goal in searching for an alternative to its existing cloud-based services solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Making the Case for BPM in 2010 by Lombardi Software December 2009 - (Free Research) How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Real-time Shop Floor Integration, Simplified: The Right ERP System Can Make It Happen by IQMS December 2008 - (Free Research) The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. September 2007 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Best Practices for Telling Great Stories with Data by Tableau Software February 2008 - (Free Research) Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation by CA December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Monitoring: Best Practices for Application Performance by AVIcode, Inc. January 2007 - (Free Research) This white paper explores how to optimize application availability and reliability through an always on approach to application monitoring that combines reactive and proactive techniques. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Blind Men and an Elephant: The Power of Visual Analysis by Tableau Software January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Protection Options for Virtualized Servers: Demystifying Virtual Server Data Protection - Best Practices and Technologies by Quantum Corporation June 2008 - (Free Research) Virtualized server environments or infrastructures have varying functionalities and interfaces for application aware integration to enable complete and comprehensive data protection with data and transactional integrity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders November 2006 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dealing with Chaos: 4 Steps to Manufacturing Success by Infor September 2008 - (Free Research) Manufacturers must be prepared to recognize impending change as early as possible, assess the potential impact, determine the optimum strategy for dealing with the change, and implement that strategy in the most effective way possible. In this white paper you'll learn 4 steps toward developing chaos-tolerant business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

Preventive Maintenance Strategy for Data Centers by APC by Schneider Electric February 2009 - (Free Research) This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Benefits of Second Generation Disk-Based Backup Technology by ExaGrid Systems, Inc. February 2010 - (Free Research) The question of how to effectively back up data has been plaguing IT departments for years. This paper will examine the differences between the first and second generation disk-based backup systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Small Business Guide to Big Business Email by mindSHIFT Technologies November 2008 - (Free Research) This white paper will explain how, for less than the cost of a client lunch, you can grow your business with a web-based business-class email solution powered by Microsoft Exchange Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions January 2007 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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