Workflow Automation | Application Lifecycle Management(ALM) | Disk-based Backup & Storage/ RAID | Customer Self-service/ e-Self Help | Mobile Device Management | Application Management and Maintenance | Business Process Management (BPM) | Work Order Management | Enterprise Data Protection and Privacy | Marketing Resource Management

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Oracle Escalates Mid-Market Competition by Oracle Corporation April 16, 2008 - (Free Research) Oracle is aggressively recruiting partners that have expertise in specific industries and markets, and will work with them to define standard solution bundles, prices and implementation times that reflect SMBs' typical resource constraints, and lower risk tolerance compared to large enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 Marketing Metrics for Business Executives: An actionable guide to marketing analytics and marketing’s impact on the bottom-line by Birst December 31, 2009 - (Free Research) Read this white paper to learn about a core set of marketing-related metrics that can be understood and tracked by every executive, especially those in marketing. These metrics are necessary to keep executives, especially in marketing, on top of financial, market, and customer trends, as well as sales and marketing benchmarks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Windows Manufacturer Wins on BlackBerry by BlackBerry February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc. February 04, 2010 - (Free Research) The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

What's Happening on Your Shop Floor? by Plex Systems March 31, 2009 - (Free Research) Until recently, it was difficult for manufacturers to obtain a true picture of what was happening on the shop floor. Real-time, accurate data reflecting production activity, planned production schedules, quality checks, machine breakdowns, inventory levels or a shortage of materials made it a challenge for shop floor management to keep track.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc. September 18, 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Best Practices in Batch Tuning - Empowering IT Staff to Reduce CPU and Run-Time in the Enterprise by Software Engineering of America, Inc. February 18, 2010 - (Free Research) Read this presentation transcript to learn how batch tuning can enable your organization to reduce required computing resources and save valuable run-time, ultimately saving money for the enterprise. Gain insight into common problems data center pros run into when implementing batch tuning, and explore tools to overcome these challenges. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Best Practices in Batch Tuning - Empowering IT Staff to reduce CPU and Run-Time in the Enterprise by Software Engineering of America, Inc. February 02, 2010 - (Free Research) Watch this webcast to learn how batch tuning can enable your organization to reduce required computing resources and save valuable run-time, ultimately saving money for the enterprise. Gain insight into common problems data center pros run into when implementing batch tuning, and explore tools to overcome these challenges. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

A Case to Optimize by CDW Corporation September 08, 2009 - (Free Research) A business manager identifies an urgent need for a software application and requests a server to run the new application. Then the server provisioning process kicks off. Read this short whitepaper to learn about new techniques and technologies that can enable your business to cut through so much of the red tape involved in adding new applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MMM Group Case Study: Panduit’s Unified Physical Infrastructure by Panduit January 28, 2010 - (Free Research) In this case study, learn how one company consolidated six Toronto-area locations into a single facility supported by a new data center and featuring a converged IP-based network. In addition, learn how this new facility faced the challenge of needing to reduce the overall environmental footprint. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation April 01, 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell's SMART Approach to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 26, 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc February 12, 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services. (WHITE PAPER) GO TO WHITE PAPER

Fast-Tracking Data Warehousing & BI Projects via Intelligent Data Modeling by Embarcadero Technologies, Inc. February 11, 2010 - (Free Research) At the core of any BI should be the ability to align business needs with the data infrastructure supporting them. This is almost impossible to do without a data model. Yet many BI implementers do not understand the need for these design components. This paper will examine the major benefits that data models have on BI environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Asset Management by Dell, Inc. and Intel October 07, 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more. (DATA SHEET) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: New Developments in Scale-out vs. Scale-up Data Storage by 3PAR August 01, 2009 - (Free Research) In this presentation transcript, Brian Greenberg, President and CEO, General System Dynamics, explores the distinctions between scale-out and scale-up systems, major use cases for this technology and an assessment of new scale-out/clustered storage systems from major vendors. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Storage Systems & Storage Management Track: Right-sizing Primary Data by 3PAR August 01, 2009 - (Free Research) Most companies allow far too much data to reside on expensive primary storage. In this presentation transcript, Anne Skamarock Research Director, FOCUS, discusses the most effective methods for reducing and managing the data footprint on primary storage -- including tools and techniques. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Executive Summary: The Search for the Elusive “ROI”: Tracking Down Value in a Jungle of Enterprise Management Products by Pervasive Software August 01, 2009 - (Free Research) ROI is a top consideration for IT executives, especially those with tight budgets considering product purchases in this recessionary economy. There is ROI to be had. Read this Research Summary to find out about the perceptions and realities surrounding this mythical metric, whether or not it can be measured and what products deliver on ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Tips for Reducing Downtime in Travel and Transport by Marathon Technologies February 23, 2010 - (Free Research) Whether it's a security system, baggage handling application, order or vessel tracking downtime to applications supporting travel and transportation can throw off precisely timed schedules for travelers and shipments alike. This paper outlines six key tips for keeping travel and transportation logistics applications running without interruption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI by Tableau Software November 09, 2009 - (Free Research) In this podcast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Dallas Cowboys Merchandising Scored Big with Rapid-fire BI by Tableau Software November 09, 2009 - (Free Research) In this videocast, discover how the Dallas Cowboys adopted BI strategies that optimized their tracking of manufacturing, distribution and sales. Hear from Bill Priakos, Cowboys' COO, as he explains the steps that the team took in being able to get a real-time look into the distribution chain and see trends over time. (VIDEO) VIEW ABSTRACT | GO TO

Intelligent Resource Management for Tape Backup, Demystified by Fujifilm USA February 24, 2010 - (Free Research) This transcript provides a proactive method for monitoring and validating the integrity of tape media, tracking the performance and utilization of tape devices to provide comprehensive reports on the health of the overall backup environment. Download to learn more about the advanced tools you can use to get the most mileage out of every tape. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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