Mobile Device Management | Wireless Technologies and Mobile Computing | Handhelds/ PDA | Mobile Field Sales/ Wireless Connectivity | Industrial Mobile Computing/ Rugged Handhelds | Business Intelligence Solutions | Wireless Security | Data and Application Distribution | Unified Communications / Voice & Data Convergence | Application Management and Maintenance

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CIO Perspective: BlackBerry Security by BlackBerry October 2006 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defying the Threat of Mobile Malware - BlackBerry Security Safeguards by BlackBerry July 2008 - (Free Research) This webcast focuses on the ways the BlackBerry Enterprise Solution is designed to minimize the risk of malware, including factors that restrict intruder access and options for identifying and further limiting the risk. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

New Health Care IT Mobile Strategies: Customer Testimonials by BlackBerry March 2010 - (Free Research) Hear from customers in major medical facilities across the USA speak to their success in implementing the BlackBerry® Healthcare Solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Economic Impact of a BlackBerry Solution in North American Enterprises by BlackBerry February 2010 - (Free Research) In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Developer's Guide to Mobile Applications by BlackBerry July 2006 - (Free Research) This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Managing Your BlackBerry Environment by BlackBerry March 2009 - (Free Research) This reference document will provide you with detailed information on how to effectively manage your BlackBerry Enterprise Server architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Overcoming CIO Challenges in Global Mobility Management by BlackBerry July 2009 - (Free Research) This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry February 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Choosing an Enterprise-Class Wireless Operating System: A Comparison of Blackberry, iPhone, and Windows Mobile by BlackBerry June 2009 - (Free Research) Security considerations remain the single biggest limitation to more aggressive expansion of wireless device usage in many enterprises. This paper will explore some of the key criteria necessary in a mobile OS so that enterprise use of the device will not compromise the integrity of the company's security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maintaining and Monitoring the Blackberry Enterprise Server by BlackBerry January 2009 - (Free Research) This webcast covers the topics like managing business continuity, planning for high availability, determining a recovery timeline, maintaining the BlackBerry® Enterprise Server and monitoring the BlackBerry Enterprise Server. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Bringing Wi-Fi and Cellular Together in One Smartphone by BlackBerry April 2008 - (Free Research) Wi-Fi® enabled BlackBerry® smartphones give you Wi-Fi access, which means that if your organization has deployed the BlackBerry Enterprise Solution, you can securely access all your corporate data over Wi-Fi networks. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Sense of the Wireless World - BlackBerry for Wireless LAN by BlackBerry January 2005 - (Free Research) This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Facts: Comparing BlackBerry to Alternative Wireless Solutions by BlackBerry August 2007 - (Free Research) Attend this on-demand webcast now for the latest information on wireless technology that will assist you in making the best wireless decision for your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry September 2006 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry February 2009 - (Free Research) Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobilizing Applications Lotus Domino Databases by BlackBerry August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlackBerry Enterprise Server Express by BlackBerry March 2010 - (Free Research) By mobilizing email, calendar, personal information management, and your business applications, your company can boost business performance, increase productivity and enable workers to make timely decisions based on the most accurate information available.  (DOWNLOAD) GO TO DOWNLOAD

An IT Manager’s Guide to Managing Personal Devices in the Enterprise by Sybase, Inc. March 2010 - (Free Research) You can't avoid it any longer: Developing a strategy for managing employees’ personal mobile devices. Get this paper and learn how to create a more secure and manageable mobile enterprise. It’s yours, compliments of Sybase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Manufacturer Wins on BlackBerry by BlackBerry February 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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