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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How the Fastest Growing Companies Use Business Intelligence by Information Builders June 19, 2009 - (Free Research) This paper investigates various levels of business intelligence, discusses the challenges organizations face with today's typical BI deployments, and highlights how many high-growth companies have implemented strategic, analytical, and operational initiatives to work seamlessly together to enhance performance and boost competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 01, 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Road to BI Success by SAP America, Inc. March 16, 2010 - (Free Research) There is growing evidence that more pervasive BI and analytics have a direct impact on competitiveness. Better decision making is more important when resources become restricted during a recession, so BI and analytics projects will still appeal to management. Read this active Q&A session on building a successful enterprise BI strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 19, 2010 - (Free Research) This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

Strategic Considerations for Evaluating Enterprise Performance Management Solutions by IBM October 2009 - (Free Research) Read this paper to learn about current market trends in Enterprise Performance Management solutions. There are many investment strategies organizations must evaluate in order to best take advantage of the technological innovations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Enterprise Architecture (EA) Strategic with Business & Information Architecture by Infosys Technologies Limited September 2008 - (Free Research) EA, a key IT governance tool, plays an active role in strategic business planning. Effective EA requires managing standards and promoting best practices in architecture. (PRESENTATION) VIEW ABSTRACT | GO TO

Misguided, Opportunistic, or Strategic - Where Do You Stand on the Sustainability Ranking? by SAP America, Inc. March 2010 - (Free Research) Across SAP's global customer base, there is a continuum of sustainability approaches – spanning from misguided to opportunistic and strategic. Find out where you rank in this special report from SAP. (Full article) (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jaspersoft and eBuilder Create Leading Edge Strategic Management Tool by Jaspersoft March 2010 - (Free Research) eBuilder, a provider of Cloud Supply-Chain Management Processes, needed a web-based BI solution to enable clients to swiftly analyze information and make critical business decisions. Jaspersoft’s BI Suite enabled eBuilder to provide visually impactful, easy-to-use strategic measurement and monitoring capabilities for the business B2B supply chain. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Strategic and Technical Considerations for Accurate Forecasting and Sales Planning by Red Hat January 2010 - (Free Research) Read this case study to learn how IBM Global Business Services leveraged its electronics and automotive industry expertise to design, deploy and manage a solution based on SAP Business Suite for Alpine Electronics USA. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost Savings with Centralized Virtual Desktops by Citrix May 2009 - (Free Research) This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry March 2009 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

The Resource Squeeze: How to Flourish During the Economic Recovery by Hewlett-Packard Company November 2009 - (Free Research) The economy has taken center stage in businesses' strategic thinking. This IDC Workbook discusses the issues enterprises are facing in terms of the resource squeeze and provides a checklist designed to help enterprises determine needs and plan accordingly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

File Classification – Taming the Wild Beast of Unstructured Data by Microsoft March 2010 - (Free Research) This webcast explores the current state of manual data management and discusses how file classification can reduce security risks and highlight growth opportunities for organizations.  Gain insight into other benefits of file classification and learn how to better manage data in your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation January 2009 - (Free Research) Analytics Partners chose to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cost Effective - High Impact Business Solutions with Dell & VMware vSphere by Dell, Inc. November 2009 - (Free Research) This video discusses how virtualization has gone beyond data center consolidation to become a key strategic driver for maximizing IT cost savings while enabling organizations to deliver solutions to customers in a timely manner and within SLA requirements. (VIDEO) VIEW ABSTRACT | GO TO

5 Steps to Building Your Pattern-Based Strategies by FICO December 2009 - (Free Research) In this webinar, learn how you can use business rules to rapidly respond to discovered relationships between data and performance. You will learn why strategies need to adapt to new conditions and how business process automation can benefit from updated business rules to effect change and manage exception cases. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Excelling at Enterprise Carbon Management and Sustainability: An Executive Business Frameworkfor Sustainability 2.0 by SAP America, Inc. March 2010 - (Free Research) This paper describes the market drivers (intelligent operational efficiency, competitive differentiation, sustainable growth) for enterprise carbon management and how companies are implementing strategies to address these current and future developments of next-generation sustainability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning with HP Integrity Servers for SAP with Windows Server 2003 by Arrow ECS HP Group and Intel October 2007 - (Free Research) Companies face numerous challenges when managing and integrating information across enterprise business processes. Companies frequently choose an Enterprise Resource Planning (ERP) solution to fulfill business requirements. The leading ERP applications with the greatest market share are the mySAP ERP and SAP R/3 industry solutions from SAP AG. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc. September 2009 - (Free Research) This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WEBCAST: Designing the Data Center of the Future with Andy Cavney, Joanne Tyree, and Marc Naese by Panduit January 2010 - (Free Research) Watch this webcast to learn about have to achieve a new data center for energy efficiency and strategic IT objectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

From Reporting to Performance Management – A Roadmap: How IT Can Drive Better Business Performance by IBM July 2009 - (Free Research) Read this paper to learn how IT decision makers can drive better business performance through strong strategic, tactical, and advanced reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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