Unified Communications / Voice & Data Convergence | Messaging Solutions | Web, Video and Audio Conferencing | Secure Instant Messaging | Teleconferencing | Telephony/ CTI/ VOIP | Collaborative Tools | Wireless Technologies and Mobile Computing | Social Networks and Community Management | Business Process Management (BPM)

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Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting the Foundation Right: Unified Communications by ShoreTel May 2009 - (Free Research) Check out this white paper to learn how to achieve UC and other next-generation benefits by building a strong foundation that encompasses a full palette of unified communications capabilities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blue Coat Acceleration by Blue Coat June 2009 - (Free Research) Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Streaming Media by Blue Coat December 2008 - (Free Research) Check out this brief paper to see how Blue Coat Systems provides an end-to-end solution based on MACH5 technology to improve the listening and viewing experience of an end user consuming streaming audio and video online. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry February 2009 - (Free Research) This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones. (PRESS RELEASE) VIEW ABSTRACT | GO TO

Who will manage your enterprise messaging? by NaviSite, Inc. May 2009 - (Free Research) To succeed in today's competitive global marketplace, businesses demand a quick, easy and reliable exchange of information. Amidst this environment, messaging has become a mission-critical function that requires a robust, high performance infrastructure to handle email and other functions like collaboration and CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications by Avaya June 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Compelling Case for Unified Messaging: Changes in unified communications make UM the right choice for most enterprises by Microsoft January 2009 - (Free Research) A Unified Messaging (UM) solution that answers telephone calls and stores the voice recordings in the users' e-mail inboxes is also the best business process option for most enterprises, providing improved business outcomes. This paper will describe the major business value gains that are possible with the new UM solutions. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Guide: Building a solid business case for unified communications in a challenging economy by Orange Business Services May 2009 - (Free Research) Unified Communication applications boost productivity in many ways, but quantifying and correlating improvements to productivity with UC can be tricky. This E-Guide explains how UC is saving companies money in some very real, but not necessarily obvious, ways. Read on to learn more. (EGUIDE) VIEW ABSTRACT | GO TO

Motorola's Wireless Broadband Indoor/Outdoor Solution by Motorola, Inc. April 2009 - (Free Research) With a Wi-Fi network, businesses can increase the efficiency of their mobile employees resulting in increased ROI and greater profitability. This document highlights two specific indoor/outdoor Wi-Fi network configurations based on Motorola's MOTOMESH Duo product solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Testimonials from Fortune 1000 IT Managers on the Security Benefits of Intel vPro Technology by Intel Corporation May 2009 - (Free Research) In this video, IT professionals from the Symantec ManageFusion Conference 2009, talk about the security benefits of Intel vPro technology - which include the ability to deploy software patches faster into the installed PC base, and the ability to quarantine infected PCs and remotely remediate them. (VIDEO) GO TO

Video: iPhone for the Enterprise by Sybase, Inc. May 2009 - (Free Research) This video discusses the iAnywhere Mobile Office application for the iPhone, along with how easy it is to use, including a demo of the encryption, inbox and calendar features. Watch this video today to learn about the benefits and features of the iAnywhere Mobile Office application today. (VIDEO) VIEW ABSTRACT | GO TO

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Video: Endpoint security fundamentals by Sophos Inc. April 2009 - (Free Research) This video offers a "back to basics" look at endpoint security and helps you identify the truly critical components of an enterprise client security program, especially when budgets are tight. (VIDEO) VIEW ABSTRACT | GO TO

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc. March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Learning Benefits and ROI Comparison of E-Learning vs. Traditional Training by SyberWorks, Inc. December 2008 - (Free Research) The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management Best Practices by CA June 2009 - (Free Research) Application performance management is the art and science of keeping application services running properly once in production. Your business depends on technology applications and in this video expert Peter Sevcik will review what best practices are for organizations to ensure successful application performance. (VIDEO) VIEW ABSTRACT | GO TO

SmugMug Keynote at 2009 MySQL User Conference by Sun Microsystems, Inc. April 2009 - (Free Research) Please join Don MacAskill, founder and CEO of SmugMug, as he relates the "SmugMug tale." SmugMug is a premium photo and video sharing company. This video provides a business and architectural overview of the SmugMug company. (VIDEO) VIEW ABSTRACT | GO TO

Sybase and SAP Team Up to Bring the Power of the Desktop to the Mobile Workforce by Sybase, Inc. April 2009 - (Free Research) In this video you will learn how SAP and Sybase have partnered to bring the power of the desktop to the palms of the mobile workforce. Through this partnership, you will be able to execute anything from workflow approvals to critical business decisions at any time, at any place. Watch this video to learn more. (VIDEO) VIEW ABSTRACT | GO TO

Voice, Video and Data Convergence: A best-practice approach for transitioning your network infrastructure by Blue Coat December 2008 - (Free Research) Enterprises everywhere want to quickly prepare their IT infrastructure to take full advantage of convergence. Is your company one of them? If so, you need a strategy that helps you quickly achieve benefits, with minimal investment and impact to your business processes. This white paper is a great place to start. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The High-Availability Business by Ciena December 2008 - (Free Research) Emerging applications like VoIP, video, Web services, and data replication are placing unprecedented performance demands on enterprise Metropolitan and Wide Area Networks (MANs/WANs). How can enterprises meet these requirements and still keep networking costs under control? This paper fills in the details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Network Solutions by Hewlett-Packard Company June 2009 - (Free Research) This two-minute video highlights the advantages of HP Network solutions, including Data Center Networking, Unified Communications, as well as Wireless and Mobility communication. (VIDEO) GO TO

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