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Business Intelligence Solutions | Unified Communications / Voice & Data Convergence | Web, Video and Audio Conferencing | Business Process Management (BPM) | Telephony/ CTI/ VOIP | Collaborative Tools | Messaging Solutions | Social Networks and Community Management | Operational BI | Wi-Fi

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PODCAST: RADVISION - The Core of Video Enabled Unified Communications by RADVISION August 2008 - (Free Research) With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Should an Enterprise Move towards Unified Communications? by Avaya, Inc July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Communications Solutions by Hewlett-Packard Company June 2008 - (Free Research) In this white paper learn how professional services skills, industry systems integration leadership, plus strategic partnerships with leading enterprise telecommunications system suppliers combine to enable what is commonly referred to as Unified Communicate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of Microsoft Office Applications with Avaya Unified Communications by Avaya, Inc June 2008 - (Free Research) Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Productivity Success Factors for the Mid-Market by Avaya, Inc June 2008 - (Free Research) Productivity-enhancing technologies such as conferencing and collaboration enable people to work together via real or non-real time communication, and share or exchange information, including documents and other types of content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Business Performance through Unified Communications by Quest Software, Inc August 2008 - (Free Research) A well-managed communications infrastructure means your business reaches its goals AND stays ahead of the competition. In this Quest white paper, learn to improve business performance with a successful unified communications implementation. Read it today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Gilbane Group Research Report: Social Media & Collaboration Trends - 2008 by EMC Corporation. August 2008 - (Free Research) Read this report to learn more about key industry tends for collaboration and social media, the best practices driving this emerging market segment, and how to identify the principle players in this market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video White Paper: Xeon® is Changing Virtual Data Centers by Intel Corporation. July 2008 - (Free Research) This webcast discusses the data center benefits Intel IT is deriving from the Intel Xeon processor 7300 series. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Measuring & Monitoring Flash-Based Web 2.0 Applications by Keynote Systems February 2008 - (Free Research) This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability and special co... (DEMO) VIEW ABSTRACT | GO TO DEMO

Traffic Optimisation Profiling Service Video by Singapore Telecommunications Ltd April 2008 - (Free Research) SingTel TOPs is a reliably proven alternative to help customers manage their existing bandwidth. Besides offering visibility on which applications are in use, it also shows the customer who uses them and how much of the network’s resources they consume so that the customer will be able to isolate and solve performance issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IP Telephony: Accurately Measuring the Total Cost of Ownership in the Branch Environment by Avaya, Inc June 2008 - (Free Research) As technical barriers are eliminated and more organizations begin to adopt Internet protocol–based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Giving ETL processes a makeover: Optimization tips and tricks by SyncSort July 2008 - (Free Research) In this webcast, get expert advice for implementing or optimizing Extract Transform Load (ETL) processes, and learn how to choose the best ETL software tools for your requirements and budget. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enterprise Content Management, Strategy and Technology by IBM. August 2008 - (Free Research) In this flash-based video, learn how IBM Enterprise Content Management provides both a strategy and a set of technologies to help organizations manage the volume and capture the value of unstructured content. (DEMO) VIEW ABSTRACT | GO TO DEMO

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP StorageWorks 4400 Enterprise Virtual Array (EVA4400) Performance by Hewlett-Packard Company August 2008 - (Free Research) In this white paper learn how sequential performance provides customers with improved data transfer rates for applications such as data warehousing, streaming video, high-performance technical computing, and backups and restores. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communication Intelligence: Bringing Accuracy and Efficiency to Policy Production and Underwriting Automation by Pitney Bowes Group 1 Software April 2008 - (Free Research) Significant automation reforms are underway at insurance carriers to make the underwriting process less error-prone and more productive, cost-effective and customer-responsive. This paper explores the new techonologies making all this possible. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where Email and File Archiving Makes Sense by EMC Partner Organization July 2008 - (Free Research) In this Videocast, Mark Diamond, President and CEO, Contoural discusses how rogue data can hurt you, points out how to locate and contain it and reviews the best practices for getting rid of it. Learn why sometimes deleting is the best option. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Business Intelligence (BI) in the Midmarket: Heeding the Call for Intelligent Information by Cognos Incorporated August 2008 - (Free Research) This Webcast will examine those tools and explore the myriad of BI options available to CIOs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Total Cost of ERP Ownership in Mid-Size Companies by Epicor Software Corporation. May 2008 - (Free Research) This paper explains the Total Cost of Ownership, which remains a significant factor that influences Enterprise Resource Planning (ERP) strategies and decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Management in Integrated Tax: How Integration Tax Management Systems Can Benefit from Effective Taxpayer Communication Strategies by Pitney Bowes Group 1 Software July 2008 - (Free Research) The white paper details Integrated Tax Management, software that brings together all State revenue collection processes, including those performed by the Federal Government, and collections on behalf of municipalities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are you ready for outsourced systems management? by OnForce, Inc. July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

C++ SOA and Web Services by Rogue Wave Software July 2008 - (Free Research) This webinar includes an overview of challenges in modernizing existing C++ applications to fit into a service-oriented environment, performance issues for SOA environments and how to address. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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