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Defending Against Downtime in Public Safety Applications by Marathon Technologies February 11, 2010 - (Free Research) From police departments to local county offices and emergency operations centers, technology is on the front line of public safety. Downtime or data loss for a records system, for example, can jeopardize procedural and legal requirements for casework. This paper outlines 7 key steps for keeping public safety systems running without interruption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Productive Programmer: On the Lam from the Furniture Police by TheServerSide.com October 21, 2009 - (Free Research) This keynote describes the frustrations of modern knowledge workers in their quest to actually get some work done, and solutions for how to guard yourself against all those distractions. (VIDEO) VIEW ABSTRACT | GO TO

Police Academy of the Netherlands Utilizes DocAve® to Replicate and Protect Mission Critical SharePoint® Data by AvePoint, Inc. February 04, 2010 - (Free Research) The IT administrators of the Police Academy of the Netherlands demanded a data protection solution that delivered granular, item-level backup and restore capabilities. In their search, they came to DocAve's Backup and Recovery solution as well as their Replicator solution to meet their backup and data protection needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

County Law Enforcement Agencies Use PocketCop on Blackberry Smartphones to Access Police Information by BlackBerry February 26, 2009 - (Free Research) This case study explains how Franklin County Sheriff's Office deployed PocketCop on BlackBerry® smartphones, a wireless application that allows secure, over-the-air access to law enforcement and motor vehicle databases. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Manufacturer Wins on BlackBerry by BlackBerry February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CARFAX Drives IT Success by Tripwire, Inc. December 29, 2009 - (Free Research) CARFAX receives vehicle data from thousands of public and private sources. As a result, the CARFAX database contains more than four billion records of automobiles with their histories. Read this case study to find out how CARFAX achieved an enormous reduction in annual down time, optimized workflow, and an enhanced security and compliance posture. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry December 01, 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Collaborative Software Delivery: Managing Today's Complex Environment to Improve Software Quality by IBM November 02, 2009 - (Free Research) Read this white paper for a discussion on how IBM Rational can help your company build software of improved quality more efficiently using an integrated application lifecycle management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Development and Delivery Performance Measurement and Management: Optimizing Business Value in Software by IBM April 14, 2009 - (Free Research) Read this paper to gain insight into a new performance measurement and management solution that identifies business outcomes and aids decision makers in leveraging the software delivery process to drive innovation and accomplish competitive differentiation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 19, 2010 - (Free Research) This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Virtual Backups - Painful Management, Duplication of Work …Or, NOT? by AppAssure Software March 19, 2010 - (Free Research) Companies everywhere are experiencing the cost reductions and process improvements that come with that jump to virtual computing.Yet there’s one critical element of your basic, run-of-the-mill systems administration that hasn’t necessarily gotten easier:  Backup and restore. Learn of the pitfalls in today's multiple, virtual backup perspectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Build Your Bottom Line: Drive Innovation with a Collaborative Requirements-Driven Quality Solution by IBM December 14, 2009 - (Free Research) This paper investigates the reasons that effective collaboration among project teams is so difficult. It also identifies the top four principles by which collaboration can be improved with a requirements-driven quality solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AdminStudio: MSI Packaging Solution - Free 21 day Trial! by Flexera Software January 12, 2010 - (Free Research) AdminStudio® allows IT to quickly prepare reliable virtual and MSI packages for error-free rollout with leading software deployment solutions. A complete application readiness toolset, AdminStudio also provides automated tools to help ensure application portfolios migrate smoothly to Windows 7. Download this free 21 day trial now! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Improving Traceability and Auditability Across the Development Lifecycle by IBM December 17, 2009 - (Free Research) This white paper explores how IBM® Rational® software integrated offerings can help gain the traceability you need to ensure overall product quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Steps to Successful Software Investment Management Through Project Portfolio Management by IBM January 25, 2010 - (Free Research) Discover ten steps from IBM and our partners that can help you achieve a successful project portfolio that aligns to your organizational and business strategy. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Systems Management Buyer’s Guide: Five Keys to Low Total Cost of Ownership for Midsized Businesses by Hitachi Data Systems September 01, 2009 - (Free Research) This white paper examines the five key characteristics of software that can meet these challenges successfully, and specifically considers the capability of Hitachi IT Operations Analyzer software to meet these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DataCore Software: IDC on Removing Storage-Related Barriers to Virtualization by DataCore Software Corporation July 23, 2009 - (Free Research) Virtualization is among the technologies that have become increasingly attractive in the current economic climate, with good reason. Organizations are implementing virtualization solutions to obtain several functional benefits. But achieving these can be challenging. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Building the Measurement Foundation for Successful IT Management by IBM October 12, 2009 - (Free Research) This paper explores how an inability to access data within the development lifecycle limits the effectiveness of project teams and explains how organizations can create transparency that supports effective software delivery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hitachi IT Operations Analyzer Software: Smart and simple data center performance and availability monitoring by Hitachi Data Systems June 04, 2009 - (Free Research) Designed to help you streamline IT operations, improve customer service levels, reduce total cost of ownership (TCO) and boost efficiencies, the IT Operations Analyzer is easy to deploy and manage across the data center without specialized training or knowledge. (DATA SHEET) VIEW ABSTRACT | GO TO

BeyeNETWORK Research Report: Open Source Solutions: Managing, Analyzing and Delivering Business Information by Pentaho Corporation March 18, 2010 - (Free Research) This survey report examines the usage of open source solutions within the BI and data warehousing market, describes what software is being deployed and presents the benefits and challenges of adopting open source technologies. Learn the rationale, practices and benefits that are driving use of open source as an alternative to traditional vendors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is SaaS BI the right choice for your organization or department? by Birst March 16, 2010 - (Free Research) In this podcast, learn how Software as a Service (SaaS) business intelligence (BI) tools can be less expensive, easier to deploy and more user-friendly than on-premise BI products, but why many businesses have been reluctant to embrace SaaS BI. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Beating Web Application Security Threats by thawte Inc. March 18, 2010 - (Free Research) The rapid increase in usage, development and complexity of Web applications has created new opportunities for companies that employ them and hackers who attack them. This handbook delivers up-to-date information on security threats to Web 2.0 and rich Internet applications and expert advice on how to avoid those threats. (EBOOK) VIEW ABSTRACT | GO TO

Security Solutions - Integrated or Compatible? by McAfee, Inc. July 18, 2007 - (Free Research) Security solutions that are truly integrated can bring clear benefits in terms of reducing management costs and improving overall security, even when using multiple vendors. But not every solution that claims to be integrated actually is. Read this paper to learn more about integrated security solutions and how to cut through the marketing hype. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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