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Product Guide: Clickability Infrastructure as a Service by Clickability, Inc.
March 2010 - (Free Research) Read this paper to learn how Clickability’s Cloud Infrastructure delivers infrastructure to power your critical Web presence and manage your content. With redundant, active/active datacenters, Clickability’s Cloud Infrastructure is more robust, resilient, reliable and secure than what most companies are able to build on their own.
Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc
July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
The IT Guidebook to Evaluating Hosted Exchange Providers by mindSHIFT Technologies
June 2008 - (Free Research) Are you evaluating providers of hosted business services? This white paper will arm you with the information you need to effectively evaluate hosted Exchange providers and make certain that you are working with a reliable company that will develop a solution tailored to your specific needs.
The Small Business Guide to Big Business Email by mindSHIFT Technologies
November 2008 - (Free Research) This white paper will explain how, for less than the cost of a client lunch, you can grow your business with a web-based business-class email solution powered by Microsoft Exchange Server.
Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc.
February 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all.
Dell Networking Solutions Guide for Microsoft Hyper-V by Dell and Microsoft
December 2008 - (Free Research) This solutions guide details the four available networking configurations, and the advantages and disadvantages of each with an emphasis on typical Dell system configuration and the hardware offerings.
Microsoft Online Services Business Value by Microsoft
June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
How To Kiss Your On-Premise Call Center Goodbye by Contactual, Inc.
March 2010 - (Free Research) This webcast discusses how on-premises call centers are outdated and inhibit the delivery of first-rate customer experience. Tune in and learn how your company can improve and simplify contact center operations while dramatically lowering costs via the Software as a Service (SaaS) model.
Measuring Call Center Key Performance Indicators To Optimize Cost, Quality by Contactual, Inc.
February 2010 - (Free Research) In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
Teleworking in the Cloud: Security Risks and Remedies by Juniper Networks, Inc.
May 2009 - (Free Research) Teleworking in the cloud is enjoying a bump in visibility because of hype about cloud computing and the appearance of new software as a service (SaaS) players. Use Gartner's cloud security-planning guidelines to mitigate risks of data loss and exposure when users rely on third-party-hosted applications.
eGuide: Hyper-V - Microsoft's Approach to Server Virtualization by Dell and Microsoft
December 2008 - (Free Research) In this informative E-Guide learn specifically how Hyper-V is designed to meet high availability requirements, how this technology is being used at the hardware level, role of a 64-bit operating system with virtualization and more.
Mastering the Iteration : The Heartbeat of Agile Development by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an excerpt from the book "Scaling Software Agility: Best Practices for Large Enterprises", and describes the iteration pattern and activities that a team engages in to create tested, value-delivered code in a short time box.
Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.
January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
Enabling Growth for Large Enterprises by SAP America, Inc.
September 2008 - (Free Research) Growth is back on the executive agenda and challenging executives today from both a strategic and operational perspective. This 'SAP Executive Insight' explains the challenges inherent in three common growth models and describes how to implement a solid, flexible, and adaptive foundation that supports corporate growth objectives.
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