Business Process Management (BPM) | Business Process Outsourcing | Virtualization | Manufacturing Solutions (Integrated) | Enterprise Resource Planning (ERP) | Application Lifecycle Management(ALM) | Operational BI | Service Oriented Architecture (SOA) | Broadband Power Solutions | Surge Protection & Power Conditioning

Search Results		1 - 25 of 500 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Success Story: Carton Service, Inc. Folding Cartons, Pharmaceutical Packaging - Shelby, Ohio and Norris, Tennessee by itelligence, Inc. March 08, 2010 - (Free Research) Carton Service, Inc, a packaging company, realized its increasing need for knowledgeable, dedicated SAP resources. In 2007, itelligence was engaged as hosting partner to manage all of Carton Service’s SAP support. Read this success story to learn how itelligence provided a cost-effective and flexible solution to handle their SAP technical needs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

A Standard Approach to Process Documentation by Lombardi Software December 21, 2009 - (Free Research) Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers. Listen as Rachel shares her experience and covers key learnings. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Success Story: Polyglass USA Inc. by itelligence, Inc. March 08, 2010 - (Free Research) Polyglass, a construction materials company, experienced revenue growth of 350% over the past four years. To support this growth, Polyglass implemented SAP. Yet, Polyglass executives worried about hosting and support. Read this success story to learn how Polyglass’ SAP implementation gave them previously unrealized capabilities and support. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ServiceU Achieves Outstanding Power Savings and Performance Improvements by Dell Inc., Microsoft and AMD December 28, 2009 - (Free Research) Read this case study to learn how ServiceU achieved outstanding power savings and performance improvements with Microsoft® Windows Server® 2008 Hyper-V™ and AMD Opteron™ Processor-Based Systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Loading and Analyzing Web Data: Considerations and Recommendations by Talend January 01, 2010 - (Free Research) In any industry, businesses must have a deep understanding of customers, suppliers or mobile traffic to better serve them. This requires sophisticated data analysis and reporting capable of analyzing large volumes of data. Read this paper to learn about Talend and its powerful capabilities to support the loading and analysis of web data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Empowered Customer: Productivity Enhancements in a Digital Era by Microsoft March 05, 2010 - (Free Research) This white paper discusses how gathering intelligence from multiple sources such as social media, customer service centers and online support, and then transforming that intelligence into productivity improvements are vital steps in transforming customer service in the digital age. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 09, 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dimension Data Helps CommVault Create Integrated Global Contact Center and Maintain Top Performance Leveraging Uptime Powered by Cisco Services Support by Dimension Data February 25, 2010 - (Free Research) In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How ASG's MetaCMDB Strategy Enables More Effective BSM by ASG Software Solutions February 22, 2010 - (Free Research) This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

FACTS ADMIN - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc. January 2004 - (Free Research) FACTS ADMIN is a fully automated, real-time policy administration system - with support for membership enrollment and eligibility management, premium administration, accounts payable, and administration of broker commissions. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Patch Management: A Practical Guide to Building an Effective Patch Management Process by Dell India March 2010 - (Free Research) This guide will assist individuals who have been assigned the task or have identified the need to establish a patch management strategy. It details methods and approaches to effectively implement a sound patch management process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service: Putting Customers First Makes You a Winner by Microsoft April 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc. January 2010 - (Free Research) To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Ready for Microsoft Windows Server 2008 by Dell, Inc. April 2008 - (Free Research) Read this article to learn about the many capabilities and benefits of Microsoft Windows Server 2008 and how Dell products can help simplify the migration to this new operating system. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Maximize Your Investment in Java Applications by Sun Microsystems, Inc. October 2009 - (Free Research) In this paper, we explore Sun's Java for Business offering: what it provides; the flexible options available for developers and businesses; how enterprises are using Java for Business today; and guidance on how to get started. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation April 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

AVG Internet Security Business Edition v9 by AVG Technologies USA, Inc. November 2009 - (Free Research) AVG Internet Security Business Edition is faster, smarter security that won’t slow businesses down. AVG Internet Security merges ground-breaking online threat prevention techniques with enhanced anti-virus and firewall technologies to deliver proactive protection that’s second to none. Download a trial version and use it free for the next 30 days. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Presentation Transcript: The Enterprise Integration Triangle - Services, Data and Events by Progress Software March 2010 - (Free Research) Read this transcript and learn about the enterprise integration triangle and how the world's favorite international airline has mastered the code and key tools for integration platforms. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

5 Keys to Enterprise Cloud Computing by Citrix March 2010 - (Free Research) Cloud computing, sometimes referred to as the “third revolution” in the IT industry, follows the personal computer and Internet “revolutions” and is already transforming the way we think about computing. But what is it? Learn more about the 5 Keys Enterprises need to successfully implement cloud computing in their rigorous environments. (WHITE PAPER) GO TO WHITE PAPER

Maximizing the Business Benefits of On Demand Web Content Management Systems by Clickability, Inc. March 2010 - (Free Research) Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Ten Essentials for Privileged Account Management by FoxT February 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling Wireless Costs with any Connection Reporting: Supporting Three Dimensions of Mobile Intelligence by Fiberlink Communications March 2010 - (Free Research) In this white paper we will provide a general overview of Any Connection Reporting. We will then look at specific applications of this technology and see how organizations can use it to solve problems 3G, connectivity plans and so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 500 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.