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Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Email Archiving Implementation: Five Costly Mistakes to Avoid by Mimosa Systems
June 2008 - (Free Research) This white paper will describe fi ve key areas of email archiving implementation, drawing upon real world examples and experiences, to explore all the important issues that can impact total cost. In each situation, alternatives will be presented that if adopted can help reduce installation and maintenance costs.
Astea Alliance Application Extensions by Astea International Inc.
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Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
SoftBrands: YOUR AMBASSADOR TO CHINA by SoftBrands, Inc.
March 2008 - (Free Research) Softbrands drives projects that range from single- to multi-site deployments. Explore how Softbrands can help you implement SAP applications and can provide direct sales, support services, product implementation, development and helpdesk resources.
Visibility and Control to Monitor and Measure Project Performance by Telelogic, An IBM Company
Telelogic Dashboard™, a decision-making dashboard for project management, gives project managers quick insight into project risk, status, and trends by automating the collection, analysis, and reporting of measurement data from Telelogic Change™ and Telelogic DOORS®.
Telelogic System Architect for Enterprise Architecture by Telelogic, An IBM Company
Telelogic System Architect enables you to build an Enterprise Architecture - a fully integrated collection of models and documents across four key architecture domains: Business, Information, Systems, and Technology.
Telelogic Focal Point: Product Portfolio Management Solution by Telelogic, An IBM Company
Telelogic Focal Point offers the only product portfolio management solution with the unique perspective of improving product value and increasing agility from idea conception through the product lifecycle with a continual focus on customer needs.
Requirements Management and Traceability for Enterprises by Telelogic, An IBM Company
Telelogic DOORS®, the market and technology leader in Requirements Management, increases the quality of systems engineering, business-critical IT and software development projects by improving requirements communication and collaboration.
Free! UML 2.1-Based Software Design Tool for Enterprises by Telelogic, An IBM Company
Telelogic Modeler is designed to remove acquisition cost barriers by a key author and supporter of UML. This free modeling product allows users to leverage the benefits of improved communication by using a standard graphical language to specify, visualize and document systems and software designs.
Change and Configuration Management for Enterprises by Telelogic, An IBM Company
Telelogic Synergy™ is the award-winning tool suite for task-based Change Management and Configuration Management. Synergy provides lifecycle control for your company's digital assets, enabling you to assess and authorize change requests, from both internal and external sources, using a change control workflow customized to your needs.
Advanced Financial Management Software for .Net2.0 by SLINGSHOT.
Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.
Bridging the Gap in CRM Application Support by Extraprise Group, Inc.
August 2008 - (Free Research) The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.
Extraprise Siebel CRM Support Case Study by Extraprise Group, Inc.
August 2008 - (Free Research) In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.
Developing a Spectacular Support Structure by Numara Software
April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter.
How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
ExtraView Enterprise by Extraview Corporation.
ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.
IBS business software by IBS, International Business Systems
Armed with a range of smart and robust tools that allow you to organize, extract and analyze any range of data within your systems, the fully-integrated IBS offering will help you make proactive decisions for both the short and long term.
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