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Achieving Service Excellence Across The Enterprise by Numara Software February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Survey Results: Top Priorities Through 2010 by BMC Software, Inc. November 09, 2009 - (Free Research) What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Solution Used for Roadside Surveys on Child Seat Safety by BlackBerry February 25, 2009 - (Free Research) When researchers from the University of Windsor needed a mobile strategy for conducting a National Child Seat Safety Survey across Canada, they turned to a Blackberry to help gather the data and accurately download the it automatically to an analytical database. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Move Toward IT Service Management (ITSM) Mobilization by BlackBerry February 17, 2010 - (Free Research) IDG Research Services recently surveyed more than 200 CIOs and senior IT and business executives at companies of all sizes to examine the benefits of giving employees mobile access to strategic business applications, including ITSM applications. This analyst report discusses the benefits of ITSM mobilization and key findings from the IDG survey. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Survey Results: Mainframe Is an Engine of Business Growth and a Reason for Optimism by BMC Software, Inc. January 14, 2010 - (Free Research) More than 1500 z/Journal readers and BMC Software customers worldwide recently shared their top priorities for IT in 2010. The survey results might surprise you. Get the full report. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Challenge for Small and Medium Enterprises by Insight March 17, 2010 - (Free Research) Small and mid-sized businesses are under daily attack from an ever-growing list of information security threats. Viruses, spam, data loss or theft and other threats could cost big money, or reputational risk. Watch this informative video to learn how to protect your company. (VIDEO) VIEW ABSTRACT | GO TO

Master Data Management Projects in Practice - An Information Difference Research Study by Talend December 01, 2009 - (Free Research) Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An IT Manager’s Guide to Managing Personal Devices in the Enterprise by Sybase, Inc. March 16, 2010 - (Free Research) You can't avoid it any longer: Developing a strategy for managing employees’ personal mobile devices. Get this paper and learn how to create a more secure and manageable mobile enterprise. It’s yours, compliments of Sybase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Wireless Technology in the Residential Construction Industry by BlackBerry February 19, 2010 - (Free Research) FMI recently completed a nationwide survey of US builders to find out how they are using wireless handheld devices in the field. In this paper, we discuss how wireless is earning its keep on the jobsite and identify ways that builders can get more out of their investment in this technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Crossing the Cloud Security Barrier with Identity Management by Oracle Corporation February 15, 2010 - (Free Research) According to a recent IDC survey, three-quarters of IT professionals surveyed said that security is the most critical barrier to the adoption of cloud computing in the enterprise. Listen to this podcast to learn how recent innovations in identity management can enable your organization to create a solid and secure cloud computing environment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Disaster Plan - New Technologies Put Fresh Wrinkles in Business-Continuity / Disaster-Recovery Planning by CDW Corporation September 08, 2009 - (Free Research) Business continuity/disaster recovery requires a holistic approach that includes storage, infrastructure, servers, applications, middleware and the network. If that weren't complicated enough, today's new technologies are testing traditional methods of backup and data protection. It's time to take another look at your BC/DR plan. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT's Role in the M&A Process by SAP America, Inc. October 18, 2008 - (Free Research) Read this paper to review the results of a survey that addressed IT's role in the M&A process and the blending and coherence of enterprise system data during M&A activity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance Under Pressure: The State of Enterprise Web Application Quality and Availability by Oracle Corporation July 01, 2009 - (Free Research) Take a look at this important survey, which sought managers’ and professionals’ perspectives, both as external customers of e-business sites, as well as caretakers of their own online operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learning from BPM Leaders by SAP America, Inc. June 05, 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Syberworks Learning Management System Product Suite by SyberWorks, Inc. March 01, 2008 - (Free Research) This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Succeeding with New Procurement Strategies by SAP America, Inc. March 16, 2010 - (Free Research) Get the results of a 2009 SAP survey in which over 200 procurement executives reveal what procurement strategies are working for their organizations in today's challenging economy and what they envision for the future of procurement. Results are analyzed by industry and company size. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How it is Used: Enterprise Open Source Data Integration by Talend February 10, 2009 - (Free Research) The results of the survey clearly show that open source data integration solutions are mature enough for mission-critical enterprise use in every arena. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Doing Good: Business and the sustainability challenge: An Executive Summary focusing on North America by SAP America, Inc. December 29, 2008 - (Free Research) Read this report on an EIU survey of 320 executives. Focusing on North America case studies and issues, the report reviews the growing importance of sustainability strategies and management and the challenges included. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Webcast: SIM Overview and Market Drivers by Splunk March 02, 2010 - (Free Research) Based on user surveys and first-hand inquiries, Forrester Security and Compliance Analyst John Kindervag provides an overview of what issues are driving SIM adoption and some of the key capabilities end users should look for when evaluating a SIM solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Archiving and SAP® Environments: For Business, IT, and Regulatory Requirements by ASG Software Solutions February 22, 2010 - (Free Research) A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Read this paper to find out more about comprehensive archiving solutions in SAP environments and how they can help manage enterprise content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do more with less: Merging Enterprise Applications with Desktop Tools by SAP America, Inc. June 02, 2009 - (Free Research) This report explores feedback from over 150 survey respondents on the convergence of enterprise applications with desktop tools, and the role it plays in providing visibility to enterprise data, improving communication, and facilitating real-time decision-making. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Running and Optimizing IT: A Best Practice Approach by SAP America, Inc. June 02, 2009 - (Free Research) The results of this survey show that the highest priorities are focused not on technology but on the ability of IT to deliver services that provide value for customers and end users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Data Center E-Zine - Volume 18: The Virtual Data Center of Tomorrow by SearchDataCenter January 06, 2010 - (Free Research) Analysts say that the 16% of workloads currently running on virtual machines will grow to 50% by the end of 2012. Take a look at TechTarget's survey data to find out how organizations are planning for this explosive growth. (EZINE) VIEW ABSTRACT | GO TO

The Trends and Direction of Enterprise Architecture (EA) by Infosys Technologies Limited February 01, 2009 - (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Fighting the Tide: IBM/Cognos BI Users Reduce Overhead, Increase Operating Profit by IBM September 14, 2009 - (Free Research) Read this report to learn what Aberdeen Group found when analyzing the results of 65 IBM/Cognos BI users who participated in a larger study about best practices for business intelligence during a recession. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

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