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Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 01, 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

BlackBerry Solution Helps Municipality Become Model of Facilities Management by BlackBerry December 01, 2009 - (Free Research) The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Windows Manufacturer Wins on BlackBerry by BlackBerry February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Effective Risk Management in a Collaboration Driven Enterprise by AvePoint, Inc. August 01, 2008 - (Free Research) How will platform and content access interruptions affect productivity, revenue, and compliance-related exposure? This document will analyze common consequences of such interruptions and discuss why successful SharePoint deployments require effective management, vigorous protection, diligent compliance protocols, and continuous availability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs by Intel Technology Provider May 09, 2008 - (Free Research) Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide: Combine SIM and IAM for Forensic Incident Response by ArcSight, Inc. March 05, 2010 - (Free Research) Security Information Management systems (SIMs) and Identity and Access Management systems (IAMs) were originally conceived to work independently. The idea of merging the two technologies can be daunting. Read this expert tip to learn how to integrate SIM and IAM into an incident response tool that is greater than the sum of its parts. (EGUIDE) VIEW ABSTRACT | GO TO

Solutions Guide: Business Ready Configurations for Data Center Virtualization by Dell and VMware July 01, 2009 - (Free Research) Business Ready Configurations for Virtualization are pre-configured, easy to order, bundled solutions that include Dell PowerEdge™ blade servers, Dell EqualLogic™ SAN, and VMware vSphere™. This white paper provides a detailed reference architecture for the Business Ready Configurations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making Virtual Infrastructures Highly Available by Dell and Microsoft May 28, 2009 - (Free Research) In this chapter of the "Introduction to Virtualization E-book" we will look at how to protect production workloads running in a virtual environment as well as off load this work to a stand-by host if needed. (EBOOK) VIEW ABSTRACT | GO TO

Complying with regulations abroad: How some are adapting to Brazil's Nota Fiscal Electronica (NF-e) by Crossgate February 23, 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge February 12, 2010 - (Free Research) Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing the Service Call Offers Ricoh Numerous Business Advantages by BlackBerry December 01, 2009 - (Free Research) Ricoh Americas Corporation (Ricoh), a provider of document solutions, wanted a solution to automate service calls handled by field service technicians. They decided to create an application for the BlackBerry® solution that would improve call efficiency and give technicians more control over the tasks performed during their day. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Building a Basic Silverlight Application to talk to PHP by Microsoft May 26, 2010 - (Free Research) Download this screencast and hear from Michael Kimsal as he takes you through building a Silverlight application to talk to PHP. (SCREENCAST) GO TO

An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel April 29, 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 05, 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

The Business Value of Pervasive BI by SAP America, Inc. February 01, 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Why Your Organization Needs to Implement DLP by Trend Micro, Inc. July 15, 2010 - (Free Research) Outbound content sent from any communications tools or stored on laptops and removable storage devices must be monitored and managed in order to minimize risk and to ensure that the content is appropriate and in compliance with an organization’s policies, statutory obligations and industry best practices. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mainframe Application Modernization: Data Migration and Integration Considerations by Syncsort July 01, 2010 - (Free Research) Read this paper as it examines the issues surrounding the data migration and data integration aspects of mainframe application modernization initiatives, and provides specific functional recommendations to consider in order to address these issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agent-less Architecture - Beyond Simple Systems Monitoring by Hewlett-Packard Company March 18, 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face. Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Blackberry Professional Software Boosts Productivity of Manufacturer's Mobile Marketing Representatives by BlackBerry February 26, 2009 - (Free Research) Absolute Brilliance installed BlackBerry Professional Software and realized immediate productivity improvements among head office staff and within their mobile marketing team. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence by SAP America, Inc. June 02, 2009 - (Free Research) This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agentless Architecture: Beyond Simple Systems Monitoring by Hewlett-Packard Company March 18, 2010 - (Free Research) View this webcast to explore the monitoring challenges that IT pros face.  Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Comparing Servers for Oracle Database 11g Upgrades by HP and Intel May 21, 2010 - (Free Research) In this e-book, readers can View a technical comparison of four servers capable of running Oracle 11g and determine Which edition of Oracle 11g best fits their needs. Additionally, expert advice is given on in-place upgrade vs. a migration upgrade. (EBOOK) VIEW ABSTRACT | GO TO

Case or Process? Does it Really Matter? by Pegasystems July 26, 2010 - (Free Research) Interest in case management has climbed higher and higher throughout 2009 and 2010. Business process management (BPM) and enterprise content management (ECM) suites alone are insufficient for dynamic case management, but the convergence of BPM, ECM, business analytics, and event processing will breathe new life into case management. (VIDEO) VIEW ABSTRACT | GO TO

Check Point Abra: A Virtual Secure Workspace by Check Point Software Technologies Ltd. June 28, 2010 - (Free Research) Read this paper to learn how Abra provides a convenient secure access to the corporate workspace, while pre­venting data loss and malicious activity from remote systems — at a significantly reduced cost over traditional endpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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