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The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience by Knoa Software September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management and Workflow Solutions by Captaris, Inc. Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation March 2008 - (Free Research) This whitepaper addresses trends in Enterprise Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Ventana Research - Aligning Business and IT to Improve Performance on SAP by Cognos, an IBM Company September 2008 - (Free Research) Read this paper to learn how enterprise planning must be built on the ability to operate across an organization, to collaborate across business lines and to access large volumes of enterprise data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solving the Password Management Paradox: Defining the Problem and Reviewing the Four Best-Known Solutions by RoboForm Enterprise September 2008 - (Free Research) This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ROI of Data Governance: A Revenue Generation Perspective by DataFlux Corporation June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the ROI of RFID: Exploring Compelling Use Cases for RFID in Manufacturing - Webcast by Zebra Technologies November 2008 - (Free Research) View this Expert Webcast to explore common RFID use cases and learn how calculate a clear ROI of RFID for your organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Selecting a WAN Optimization Solution: Benchmarking Performance ROI by Shunra Software October 2008 - (Free Research) WAN optimization can ensure that remote users around the world have ready access to critical applications and services. This white paper outlines the principles and practices that will ensure that you do so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel vPro Technology ROI Estimator by Intel Corporation March 2008 - (Free Research) With this ROI tool, see your estimated IT support costs and possible savings by switching to Intel Centrino 2 with vPro technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intel Virtualization ROI Calculator by Intel Corporation November 2008 - (Free Research) Calculate the estimated cost savings possible with Intel Xeon processors using this assessment tool. (DEMO) GO TO DEMO

CommVault Customer Survey Data Validation and User ROI by CommVault Systems, Inc. September 2008 - (Free Research) CommVault’s customers participated in an online survey in March 2008 which documented the ROI across infrastructure, software, and services spending; backup reliability; administrative time; and backup and restore performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in the Midmarket by SAP America Inc September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Manticore Technology Boosts Revenue & Delivers Solid Investment ROI for Intellitactics by Manticore Technology November 2008 - (Free Research) The marketing team integrated Manticore Technology with their existing salesforce.com solution to create a comprehensive demand generation platform. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

No Paper Weight Analyst Validation by IBM September 2008 - (Free Research) This white paper includes an assessment of new cost/risk dynamics and their benefits that were part of the No Paper Weight ROI analysis to provide a more comprehensive ROI analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is RFID Worth the Time, Cost and Effort? by Zebra Technologies November 2008 - (Free Research) This Expert Podcast explores how to assess whether your manufacturing organization will benefit from an investment in RFID. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Email Management in Today's Regulatory Environment - Reasons and ROI Benefits by Kroll Ontrack August 2008 - (Free Research) Email has become the lifeblood of business, more than any other means of communication and any business tool, companies rely on electronic messages for running virtually every aspect of their enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact of Isilon’s Clustered Storage System by Isilon Systems July 2008 - (Free Research) "The Total Economic Impact™ (TEI) of Isilon's Clustered Storage System", is a Forrester Consulting Study commissioned by Isilon which reveals that Isilon clustered storage systems deliver a risk-adjusted ROI of 125 percent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nation's Largest Reseller of Total Loss Vehicles Uses Expensewatch.com - 2007 ROI Award-Winning Case Study by Nucleus Research by ExpenseWatch.com March 2008 - (Free Research) Deploying Expensewatch.com has enabled Copart to refine its financial processes to support greater profitability, increase employee productivity, and decrease approval cycles. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The True ROI behind Wide-Area Data Services and WAN Optimization by Riverbed Technology, Inc. October 2008 - (Free Research) In this paper, NetForecast analysts interviewed customers who have deployed Wide-Area Data Services (WDS), and the results show that WDS technology has significant strategic business value to companies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Migration Guidebook: Research, Best Practices and ROI by Informatica May 2008 - (Free Research) This guidebook is designed to help companies identify and understand the benefits of using Informatica for data migration and ways to maximize those benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Reports 321% ROI Through Device-Based Fraud Management by iovation, Inc. July 2008 - (Free Research) ReputationManager is a real-time fraud management solution and a forensic fraud analysis tool to identify and reduce the impact of online fraud such as chargebacks, stolen credit cards and identity theft, as well as abusive activity and online harassment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Use Case: Maximizing Deduplication ROI in a NetBackup Environment by SEPATON September 2008 - (Free Research) Deduplication technology is changing the economics of data protection by enabling companies to backup and restore petabytes of data without adding capacity--making the cost of backing up to a VTL comparable to physical tape. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Appliances - Simplify Software as a Service (SaaS) Integration by Cast Iron Systems March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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